Don't send them any money - EVER. Sent $1000 as an upfront retainer. Sent 1 years utility bills. Same as all the others. Tried to contact them by phone, email and mail, especially Annie Nugent, and received no response. Filed a BBB claim. Am also sending info to the Atty General in CA and MN. ...
Savings and Recovery Refund Specialists contacted our office and claimed auditors could lower utility bills, collect on any overcharged billing, and attempt to claim refunds or credits from the past three years. The audit was supposed to GUARANTEED 15% cost reduction during the audit period or no ...
I experienced the same issues as the previous complaints. Their rep comes by and promises to save you thousands in future utility costs by auditing past bills. They require an upfront deposit. They promise to refund the deposit if they are unable to reduce your future utility expenses. Sent them ...
Same as the previous post. They did nothing but send me a form packet recommending ways to reduce utility usage. They said I abondoned the audit, even though I sent them a full years worth of bills to audit. I requested a refund for services they never completed, and was denied in a very ...
Paid retainer up front. Sent bills for a year. Called on status of audit after the year. No one to talk from the audit team responded. A couple weeks later received a notice that we breached a contract that we never signed. Report them to the BBB. They already have six complaints with ours pending. ...
Same story as the other two posters&phone calls were not returned&finally they said we had violated the contract&we NEVER did get the audited energy bills. Lesson learned—NEVER EVER pay cash up front. ...