Greyhound Bus Line
Unacceptable Customer Service
**Complaint Letter** On March 25, 2026, my mother, Shirley Newell, had a reservation to travel on Greyhound Bus Lines to Jackson, Mississippi. Her booking number is 3339005215, scheduled to depart from Atlanta at 5:40 a.m. and arrive in Jackson at 12:20 p.m. We arrived at the bus station at ...