Recieved defective equipment from Vonage, could not recieve incoming calls UNLESS it was via "call waiting". Had to reset the box 8,9 times a day just to make a few outbound calls. Recieved ANOTHER defective box after Vonage rep promised to re-set my "trial period" to when the ...
I had a technical problem with my serive right from day one. A week after service, my phone had dial tone but wouldn't dial out.incoming calls wouldn't ring through. Who knows how long it was like that with me missing calls? I asked Vonage for a credit on my account, but they kept making excuses ...
Who are these people at Vonage? They are unprofessional, discourteous, uncooperative and don't follow normal legal proceedings. They obviously don't think the rules apply to them. This is why they stress they are NOT a telephone company. Because a telephone company would have to operate under a ...
When I recieved my vonage package, the ethernet device would not install. I returned the device via registered mail, and ask for a refund. They never refunded my money and they continue to take money from my account. There are also no ways to contact an actuall person to dispute the matter. Melissa ...
They con you in with low prices, easy access, and superior service. Don't believe anything except the low prices. And then remember you get what you pay for. Ma Bell provided years of impeccable service, but it was getting expensive. So voila, I have cable TV, cable Internet, so why not VOIP (cable ...
I have called Vonage a dozen times over the past two months, and talked to several different representatives on the telephone. Each time, I was VERY specific about my reason for wanting to switch my cell phone service to Vonage; reason: I'm tired of feeding the machine at the stores hundred-dollar ...