When I signed up for Direct TV/Verizon service, I was quoted $90 a month, so each month when the bill came in at nearly $200 I began inspecting my bill. I was being billed for movie packages that I didn't want and never signed up for. Each month, customer service assures me they will fix it, but ...
Verizon continues to over sell their Internet services which they cannot deliver. Their Internet services advertise 4G, yet they still do not have 4G in an area where even Clearwire has 4G service (of sorts.) I'm told by the Verizon store that the tower is already available for 4G but they have not ...
Verizon Wireless billed $1800 and $1700 for each month 2 years ago. After speaking with store manager I thought the issue was resolved. Now they hired collection company to collect the dues. Monthly plan was for $200 per month max $300 per month. How did they come up with $1800 per month? I stopped ...
I lost all FIOS services in April and shortly thereafter I cancelled my VERIZON account after they were unable to restore my services. I had Cablevision installed on May 7. Verizon has been charging me for services that they never provided to me. I didn't even have Verizon wiring in my home at the ...
On Dec. 14 my cellular service (phone number) was terminated totally and my minutes I had added as well were gone. I was ripped off. I got ahold of a customer service rep. in Georgia which managed to get my phone turned back on again but my minutes Were never returned. I am reporting this because ...
My complaint is detailed in the email and letter I sent to the FCC and other effective parties (BBB, Senate, House, State Rep's, etc.) Pertinent account information, my name, address and phone has been removed Email as follows: Please see the attached letter to the FCC regarding one of our Verizon ...