When I signed up for Direct TV/Verizon service, I was quoted $90 a month, so each month when the bill came in at nearly $200 I began inspecting my bill. I was being billed for movie packages that I didn't want and never signed up for. Each month, customer service assures me they will fix it, but ...
Verizon Wireless billed $1800 and $1700 for each month 2 years ago. After speaking with store manager i thought the issue was resolved. Now they hired collection company to collect the dues. Monthly plan was for $200 per month max $300 per month. How did they come up with $1800 per month? I stopped ...
I lost all FIOS services in April and shortly thereafter I cancelled my VERIZON account after they were unable to restore my services. I had Cablevision installed on May 7. Verizon has been CHARGING me for services that they never provided to me. I didnt even have Verizon wiring in my home at the ...
I ordered an iPhone 4 RS in November for my daughter as a speicial present for Christmas. The transaction entailed the phone be shipped to me overnight. I never received it. I found out Verizon's system does not have the capability to enter a Suite or Unit number for the Ship To address when ...
On Dec. 14 my cellular service (phone number) was terminated totally and my minutes I had added as well were gone. I was ripped off. I got ahold of a customer service rep.in Georgia which managed to get my phone turned back on again but my minutes Were never returned. I am reporting this because it ...
My complaint is detailed in the email and letter I sent to the FCC and other effective parties (BBB, Senate, House, State Rep's, etc.) Pertinent account information, my name, address and phone has been removed Email as follows: Please see the attached letter to the FCC regarding one of our Verizon ...