Thomson
I returned a DVD/DVR player which was under warranty and the company never sent back a replacement for the product, nor did they send back a refund. Georgia
In November we purchased an RCA/dvd/dvr recorder, shortly after that the recorder just stopped working. We contacted the company regarding a replacement since it was still under warranty, and they sent us an email with instructions on where to send it back to. Needless to say we never heard back ...