My wife booked a hotel room at the Hyatt for $100 expecting the lowest price using hotels.com and with their "Hotels.com Price Match Guarantee" felt very happy with herself. "Were so convinced our prices cant be beat, well guarantee it. If you find a lower rate for your hotel on ...
I arrived in Manila late at night on 1/31. The Hotel was of very low quality. The room was horrible. There were people in the hallways. Low income for sure. I declined the room. They cancelled the reservation. Called hotels.com and spent a long time before an agent said she made reservation at ...
In March I contacted Hotels.com to make a reservation for a spring break trip for my kids and youth pastors from our church. At the beginning of the conversation they had three rooms available. I gave my information and was put on an extended hold, only to have a rep inform me when she returned ...
Hotels.com does not honor its price match policy. When called on it, their tactic was to stall in hopes that I would get tired of waiting for service. After booking a room with their service, I was searching for the B&B's phone number for some additional information. I happened onto their web ...
We have made 9 hotels reservations pending 10% commission. When we claimed they told us that reservations were made in a wrong site (they have 2 sites). However at any time they published this information in the official site hotels.com. They say they pay commission only for reservations made in ...