I have a case # with the attorney generals office #7560118903 dated 2-23. The electric co. AEP made error in my monthly bill for 12 months. They say we owe this amount in arrears. Called and spoke to Christine on 2-13 to get on a payment plan. She said we could pay an extra $100.00 to $110.00 a ...
Just got off the phone with AEP. I just wanted to have my auto-billing date changed from very end of the month to the beginning of the month. After climbing to 4 supervisors (the 5th one being unavailable) and each one giving me the same bullcarp excuse. I decided this was the best place to make ...
I hate AEP so much. Over the years i have butted heads with the rude CRS's and supervisors within that GD company. They have shut me off after doublepaying a bill in the past. No amount of arguing or reciept showing helped here. But today they have screwed us again. I have a son who must recieve ...