Independent profile. Not owned, sponsored or endorsed by YES! Communities.
YES! Communities Complaints & Contacts
YES! Communities (legal entity Yes Communities, LLC) is one of the largest owners and operators of manufactured home communities in the United States, headquartered in Denver, Colorado, with roughly 300 communities across 23 states as of 2026. The company leases home sites and sells or leases park-owned manufactured homes to residents.
Ownership has changed hands repeatedly through private equity: Stockbridge Capital Group's funds owned YES! before affiliates of Singapore's GIC acquired a roughly 71% stake in 2016; in 2026 Brookfield and GIC took joint control of the company together, per the European Commission's own merger-clearance decision -- not a full Brookfield-only buyout. YES! Communities is a BBB-accredited business with an A+ rating but also carries a substantial BBB complaint volume and, separately, a BBB customer-review average of just 1.12 out of 5 from 125 reviews (reviews do not factor into the letter-grade rating). It also faces an active federal antitrust suit over lot-rent pricing -- an initial dismissal was without prejudice, and plaintiffs have since filed an amended complaint that remains pending -- and a 2024 data-breach class action that has reached preliminary settlement approval.
Contacts
- VerifiedOfficial websiteyescommunities.com ↗
Customer service & general contact
- VerifiedResident Portal (maintenance requests)yescommunities.com/resident-portal ↗
Cancel, billing & returns
- VerifiedResident payment portalcommunityresport.com ↗
Corporate & press
- Listed by BBBCorporate headquarters(303) 483-7300 1 complaint mentions this number
Other contacts
- VerifiedCommunities by stateyescommunities.com/state-listing ↗
Locations
- Headquarters5050 S Syracuse St Suite 1200 Denver CO 80237
Is YES! Communities Legitimate?
- Legal name
- Yes Communities, LLC
- Founded
- 2007
- Business type
- Manufactured Home Community Operator (Mobile Home Park Owner/Operator)
- Website
- yescommunities.comSource: Official site, checked 2026-08-23
- Headquarters
- Denver, COSource: Better Business Bureau, checked 2026-08-23
- Owned by
- Brookfield Asset ManagementSource: Private Equity Stakeholder Project, checked 2026-08-23
Yes Communities, LLC, doing business as YES! Communities, is a manufactured home community operator that runs roughly 300 communities and was founded in 2007. It has been a BBB Accredited Business with an A+ rating since September 10, 2013. BBB's Denver profile lists 254 complaints closed in the last three years (90 of those in the last 12 months). BBB's customer-review section, which does not factor into the A+ letter grade, shows an average of 1.12 out of 5 stars from 125 reviews.
The company has also been the subject of federal litigation. A nationwide antitrust class action, In re Manufactured Home Lot Rents Antitrust Litigation (N.D. Ill., No. 1:23-cv-06715), alleged that YES! Communities and several other large manufactured-home operators used a shared data provider's market reports to coordinate lot-rent increases. The case is ongoing: the court dismissed the original complaint on December 4, 2025 without prejudice, finding plaintiffs had not plausibly alleged a conspiracy, but gave plaintiffs leave to amend. Plaintiffs filed a second amended complaint on January 26, 2026, naming Yes Communities, LLC and Yes! Communities, Inc. among the defendants, incorporating new allegations drawn from cooperation materials provided by a settling co-defendant, Datacomp customer Murex Properties, LLC (which reached its own separate class settlement, preliminarily approved March 10, 2026). Defendants filed a new motion to dismiss the amended complaint on March 31, 2026, and the matter remains pending, with discovery still stayed. Separately, Yes Communities, LLC disclosed a December 2024 data breach affecting roughly 10,675 people; consolidated class actions in the U.S. District Court for the District of Colorado (lead case No. 1:25-cv-00692) reached a preliminary class settlement approved July 22, 2026, with final approval still pending. In neither matter has the company admitted wrongdoing.
Complaints filed directly with USAComplaints.com over the years, some naming specific YES! Communities properties (Oakwood Forest in Greensboro, NC; Farragut Park and The Crossing in Knoxville, TN; Sherwood Village in Lawton, OK; Rosewood Estates in El Mirage, AZ), describe recurring disputes over lot-rent increases, rule enforcement, and maintenance response.
Independent Sources
Shown for context — not merged with USAComplaints' own numbers.
Complaint Themes
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 11 historical complaints about YES! Communities, published between 2008 and 2012. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on this page.
- Decline in Park Conditions and Unresponsive Management After Takeover
- Speed Bumps Added on Hills, the Only Way In and Out of Park
- Rip offs wrongful eviction
- Woodlake mobile homes unruly, unorganized, tell everyone of park rules, but do not enforce them. Always have to call police to get a quiet neighborhood, and enforce the curfew of sound and young ppl. Staying out after cu
- Manager Promised A/C Repairs, Then Asked Me to Pay Half
Show 6 more on this page
- Selective Rule Enforcement and Accusations Against My Children at The Crossing
- FEMA Trailers Moved Onto Part of My Paid Lot in Sherwood Village
- Park Manager Treatment and Withheld Lot Rent Deposit on Move-Out
- Village Green Harrassment, intimidation and threats
- Forced Set Out of House being bought and lot being rented
- Community Lease Conditions Not Enforced but Used to Retaliate
Complaints Submitted to USAComplaints.com
USAComplaints.com has received complaints naming YES! Communities or its individual community properties dating back to 2008, shortly after several parks were sold by Clayton Homes to the newly formed YES! Communities. Recurring themes across these complaints include lot-rent increases following ownership changes, inconsistent enforcement of community rules, slow response to maintenance issues (including one report of unresolved A/C and plumbing repairs), and disputes over eviction notices and lot boundaries during park-wide changes such as new home placements.
These are individual residents' own accounts and have not been independently verified by USAComplaints.com; they are linked to this profile because they reference this company or one of its communities by name.
Had an experience with YES! Communities? Tell other people what happened.
Submit a ComplaintWhat To Do If You Have a Dispute With YES! Communities
- Put maintenance requests and rule disputes in writing to your community's on-site management office, and keep copies, photos, and dates. Residents can also submit a maintenance request by choosing a state and community on the Resident Portal page of yescommunities.com, and Resident Relations can be reached at (844) 280-2203.
- If a local resolution isn't reached, consider filing a complaint through YES! Communities' BBB profile, which the company has a track record of responding to as an accredited business.
- If you were notified that your personal information was affected by the December 2024 data breach, review the terms of the pending class settlement (lead case O'Leary v. Yes Communities, LLC, D. Colo. No. 1:25-cv-00692) for claim deadlines and eligibility.
- Be alert to job-offer or reimbursement-check scams using this company's name: one BBB complaint (2026) describes a third party who impersonated YES Communities in a fake job offer and later reimbursement-check scheme, using a non-company email domain the company says it found no record of.
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YES Communities' own investigation found no relationship between the complainant and the company, and it did not issue any check -- verify any recruiting or payment communication directly through yescommunities.com or the corporate number on this page before acting on it.
- Manufactured-home lot tenancies are governed by state-specific landlord-tenant or mobile-home-park statutes -- check your state's manufactured housing or consumer protection agency for the actual rules on notice periods, rent increases, and eviction procedures before assuming a practice is (or isn't) allowed.
Court & Public Records
In re Manufactured Home Lot Rents Antitrust Litigation (Hajek, et al. v. Datacomp Appraisal Systems, Inc., et al.) -- ongoing
FiledPlaintiffs Carla Hajek and Gregory Hammerlund brought a putative nationwide class action alleging that YES! Communities and several other large manufactured-home community operators (including Equity LifeStyle Properties, Sun Communities, RHP Properties, Hometown America, Lakeshore Communities, Inspire Communities, Kingsley Management, and Cal-Am Properties) conspired with data provider Datacomp Appraisal Systems, Inc. to fix, raise, or stabilize manufactured-home lot rents using Datacomp's JLT Market Reports, in violation of Section 1 of the Sherman Act.
On December 4, 2025, Judge Franklin U. Valderrama of the U.S. District Court for the Northern District of Illinois dismissed the original complaint without prejudice, holding that plaintiffs had not plausibly alleged an actual conspiracy or properly defined the relevant geographic market, and gave plaintiffs leave to amend. This was not a final resolution: plaintiffs filed a second amended consolidated complaint on January 26, 2026 naming Yes Communities, LLC and Yes! Communities, Inc., adding allegations drawn from cooperation materials supplied by settling co-defendant Murex Properties, LLC (whose own separate class settlement received preliminary court approval on March 10, 2026, with a final approval hearing set for September 3, 2026). Defendants filed a new motion to dismiss the second amended complaint on March 31, 2026. As of the case's most recent public docket activity, that motion remains pending and discovery is still stayed. The dismissal of the original complaint is not an admission or finding that the underlying allegations were true, and the case as a whole remains active, not closed.
In re Yes Communities, LLC Data Breach Litigation (lead case O'Leary v. Yes Communities, LLC, consolidated with Burns, Starks, and Kay v. Yes Communities, LLC)
SettledYes Communities, LLC disclosed that between December 9-11, 2024, an unauthorized party accessed files on its network containing personal information -- including names, Social Security numbers, financial account information, and driver's license numbers -- for approximately 10,675 individuals. Several related class actions were filed and consolidated in the U.S. District Court for the District of Colorado under lead case No. 1:25-cv-00692.
The court granted preliminary approval of a class settlement on July 22, 2026; final approval is still pending. Under the proposed settlement, class members may claim up to $2,500 for documented fraud/identity-theft losses, up to $80 for remediation time, a $50 no-documentation alternative cash payment, and three years of single-bureau credit monitoring. Yes Communities has not admitted wrongdoing.
About YES! Communities
YES! Communities (legal entity Yes Communities, LLC) is a national owner-operator of manufactured home ("mobile home") communities, headquartered at 5050 S Syracuse St, Suite 1200, Denver, CO 80237. As of 2026 the company operates roughly 300 communities across 23 states with more than 80,000 home sites, making it one of the largest manufactured-housing landlords in the United States.
BBB's own profile lists the operating corporation's start and incorporation date as December 9, 2007, and names Steven J Schaub as CEO and Cathy Guerrero as Resident Relations Manager.
More company historyShow less
The company has changed private-equity ownership more than once. It began as a portfolio company of real estate funds managed by Stockbridge Capital Group. In August 2016, affiliates of Singapore's sovereign wealth fund GIC acquired roughly a 71% equity stake, consolidating YES!'s community portfolios into the entity Yes Communities, LLC. In 2026, the European Commission cleared an acquisition of joint control of the company by Brookfield and GIC together -- not a full Brookfield-only buyout -- with pre-closing media reports valuing the contemplated transaction above $10 billion; Brookfield has confirmed the investment as the first under its "Breva H" housing strategy but the parties have not disclosed a final purchase price.
YES! Communities both leases home sites ("lot rent") to residents who own their own manufactured homes and sells or leases park-owned homes directly to residents.
Company Relationships
- Owned byBrookfield Asset Management
Frequently Asked Questions
Who owns YES! Communities?
As of 2026, YES! Communities is owned by Brookfield Asset Management, which closed its acquisition of the company as the first investment under its "Breva H" housing strategy, in a deal reportedly valued above $10 billion. Before that, Singapore's sovereign wealth fund GIC held roughly a 71% stake acquired in August 2016 from real estate funds managed by Stockbridge Capital Group, which had owned YES! Communities previously. The operating entity is Yes Communities, LLC, headquartered in Denver, Colorado.
How do I pay rent to YES! Communities?
The rent payment flyer from YES! Communities lists three electronic options: the Resident Payment Portal at communityresport.com, Western Union Electronic Bill Pay, and PayLease CashPay at CheckFreePay retail locations. The portal is open 24/7 and takes one-time payments or automatic ACH payments from a bank account with no fee; paying by credit card there has a 3% fee, and a payment can take up to 48 hours to post. Western Union has a $3.20 service fee and needs the account number from the rental statement. CheckFreePay cash payments have a $4.00 convenience fee; the account number is in the Resident Payment Portal or can be obtained from a team member.
How do I log in to the YES! Communities resident portal?
Rent is paid and bills are viewed at communityresport.com, whose login page has username and password fields, a link for a forgotten username or password, and a sign-up link for residents without an account. Maintenance requests do not go through that login: the Resident Portal page on yescommunities.com asks you to choose a state and community to submit a request and view community guidelines.
How do I reach YES! Communities Resident Relations?
The Contact Us page of YES! Communities lists its Resident Relations department at (844) 280-2203 for current residents who need assistance. Residents can also contact their community team directly; the community directory on yescommunities.com lists each community's phone number and can be filtered by state, including Michigan and Colorado.
Is YES! Communities a legitimate company?
YES! Communities is an operating manufactured-home community company and a BBB Accredited Business with an A+ rating (accredited since 2013). BBB's profile shows 254 complaints closed over three years, 90 of them in the last 12 months, and the company has faced federal litigation, including a dismissed antitrust suit over lot-rent pricing and a settled 2024 data-breach class action. Being an accredited, operating business is separate from whether any individual dispute was handled fairly, so check the specific record for your community.
Was YES! Communities involved in a data breach?
Yes. Yes Communities, LLC disclosed that an unauthorized party accessed files on its network between December 9-11, 2024, exposing names, Social Security numbers, financial account information, and driver's license numbers for approximately 10,675 people. Consolidated class actions in the U.S. District Court for the District of Colorado (lead case O'Leary v. Yes Communities, LLC, No. 1:25-cv-00692) reached a preliminary settlement approved July 22, 2026 -- offering up to $2,500 for documented losses, a $50 no-documentation payment option, and three years of credit monitoring -- with final court approval still pending.
Was YES! Communities sued over lot rent increases?
YES! Communities was one of several large manufactured-home operators named as a defendant in a nationwide antitrust class action, In re Manufactured Home Lot Rents Antitrust Litigation (N.D. Ill., No. 1:23-cv-06715), alleging the operators used a shared data provider's market reports to coordinate lot-rent increases. On December 4, 2025, the court dismissed the case, finding the plaintiffs had not plausibly alleged an actual conspiracy or properly defined the relevant market. The company has not admitted wrongdoing, and the dismissal does not itself establish that the underlying allegations were true or false.
How do I contact YES! Communities corporate headquarters?
The corporate headquarters phone number listed on YES! Communities' BBB profile is (303) 483-7300, at 5050 S Syracuse St, Suite 1200, Denver, CO 80237. For a specific community, contact that property's on-site management office directly -- the official site's community directory at yescommunities.com lists local contact details for each park.
Sources (4)
Review sites
- Better Business Bureau bbb.org
Other
- PR Newswire prnewswire.com
- ClassAction.org classaction.org
- Private Equity Stakeholder Project pestakeholder.org