Independent profile — not affiliated with United Automotive Services
United Automotive Services
"United Automotive Services" is the sender name on a documented pattern of mailed vehicle-warranty-expiration letters, signed by "Paul Friedrick, Program Coordinator," that generated at least five independently-reviewed BBB Scam Tracker reports between February 2024 and October 2025 plus multiple ScamPulse.com report categories. Letters typically request the recipient's VIN and mileage, claim a short (often already-expired) response deadline, and lack a return address. Two candidate operators were identified, and the evidence is no longer symmetric between them: the Better Business Bureau's own live profile for Automotive Product Consultants, LLC, a Chesterfield, Missouri dealership-marketing company, lists "United Automotive Services" and "UAS" among ten alternate business names, and -- directly confirmed on that same live profile -- lists (833) 330-5441, the exact phone number reported on the actual letters, among its many phone numbers on file. BBB's own "Important information" notice for this business separately states it "has received customer complaints about Automotive Product Consultants which allege having received misleading mailers that appear to be from a dealer and which embody a false sense of urgency." Separately, a live website at uasprotected.com also brands itself "United Automotive Services" and sells vehicle service contracts, from a different Chesterfield, MO address and phone number tied to an unidentified "Versus Media Group" -- a real, live second lead, but a comparatively weaker one now that BBB directly ties APC to both the UAS name and the letters' exact phone number. This still does not prove APC sent the specific letter signed "Paul Friedrick." No FTC, DOJ, or Missouri Attorney General enforcement action was found against either candidate, and Missouri's insurance regulator could not be checked for a license record. This name pattern fits a well-documented, industry-wide type of vehicle-service-contract mail solicitation described in FTC and FCC consumer guidance.
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 3 historical complaints about United Automotive Services, published between 2004 and 2006. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources below.
Complaint Themes
Independent Sources
Shown for context — not merged with USAComplaints' own numbers.
Contacts
- primary number on the letters; BBB lists this same number for Automotive Product Consultants, LLC: 1-833-330-5441
- candidate #2 — different address/phone than the letters: https://uasprotected.com/
Locations
| Type | Address |
|---|---|
| Headquarters | 770 Spirit of Saint Louis Blvd Chesterfield MO 63005-1003 |
| Branch office | 733 Crown Industrial Court Chesterfield MO 63005 |
"United Automotive Services" is the name attached to a well-documented pattern of mailed letters warning that a vehicle's warranty coverage is about to lapse, signed "Paul Friedrick, Program Coordinator," and requesting the recipient's VIN and current mileage. At least five individually-read BBB Scam Tracker reports (February 2024 – October 2025) and several ScamPulse.com report categories describe this pattern consistently: a short, sometimes already-expired response deadline; no return address or postmark on some letters; and a callback number, most often 1-833-330-5441. This fits a well-documented, industry-wide category of vehicle-service-contract (extended warranty) mail solicitation that both the FTC and FCC have published consumer guidance warning about, using urgency language implying an official notice from a dealer or manufacturer.
Is United Automotive Services Legitimate?
Two candidate operators surfaced for the "United Automotive Services" name, and the evidence now favors one of them more than the other. The Better Business Bureau's own live business profile for Automotive Product Consultants, LLC (770 Spirit of Saint Louis Blvd, Chesterfield, MO), a roughly 25-year-old dealership-retention/direct-mail marketing company, lists "United Automotive Services" and "UAS" among ten alternate business names (also including Auto Warranty One, Custom Vehicle Protection, Century Warranty Services, National Vehicle Headquarters, APC Integrated Services Group Inc., Consumer Protection Direct, FreePay, and Vehicle Care Center) -- and, directly confirmed on that same live BBB profile, lists (833) 330-5441 among its phone numbers on file, which is the exact number reported on the actual letters. BBB's profile separately carries its own "Important information" consumer alert: "BBB has received customer complaints about Automotive Product Consultants which allege having received misleading mailers that appear to be from a dealer and which embody a false sense of urgency." Automotive Product Consultants' own corporate website describes itself as a dealership post-sale vehicle-service-contract marketing company with its own direct-mail production, but makes no mention of "United Automotive Services" on the pages reviewed, and none of its publicly listed staff is named Paul Friedrick. Separately, a live website, uasprotected.com, brands itself "United Automotive Services" and sells vehicle service contracts, but its own privacy policy lists a different Chesterfield, MO address and names only an unidentified "Versus Media Group" as a contact — and its own listed phone number does not match the numbers reported on the actual letters. No government registry check could confirm which, if either, candidate is the actual sender: Missouri's Secretary of State business registry and its Department of Commerce and Insurance licensee search both require interactive form submission that could not be completed, and an OpenCorporates lookup was blocked by a CAPTCHA. No FTC, DOJ, or Missouri Attorney General enforcement action was found against either candidate. This profile therefore records the pattern and both candidate leads without concluding which, if either, actually sends the letters.
Company Relationships
- Affiliated with: Automotive Product Consultants, LLC
Frequently Asked Questions
Is "United Automotive Services" a real company, and is the letter I received legitimate?
Two possible operators were identified for this name. The stronger-documented one, Automotive Product Consultants, LLC, is tied to the name via BBB's own alternate-names list AND the exact phone number reported on the letters (833-330-5441), which BBB also lists for that company -- but this still does not prove which entity sent this specific letter, signed "Paul Friedrick." The letter pattern itself (a claimed warranty-expiration notice requesting your VIN and mileage, with a short deadline) matches a well-documented industry-wide mail-solicitation category the FTC and FCC have both issued consumer warnings about. This profile does not conclude the letters are or aren't a scam — it records what could and couldn't be independently verified.