Independent profile — not affiliated with Resurgent Capital Services / LVNV Funding

Resurgent Capital Services / LVNV Funding

Resurgent Capital Services L.P. is a Greenville, South Carolina debt collection servicer that manages accounts owned by debt buyers, including LVNV Funding LLC. This page collects Resurgent's own dispute, verification and credit report routes as displayed on October 6, 2026, the Maryland (2012) and Connecticut (2021) regulator settlements and the 2016 Fritz class settlement, BBB and CFPB database figures, and 105 older posts from this site dated 2005 to 2023.

COMPLAINTS105
VERIFIED PHONE1-888-665-0374
LAST CHECKED2026-10-06
Write a Review Jump to complaints ↓
CONSUMER ALLEGATION

Complaints & Reviews on USAComplaints

USAComplaints currently maintains 105 historical complaints about Resurgent Capital Services / LVNV Funding, published between 2005 and 2023. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources below.

EDITORIAL

Complaint Themes

Credit report entries and credit bureau disputes (keyword match)Validation requests and Fair Debt Collection Practices Act (FDCPA) (keyword match)Settlement offers and payment demands (keyword match)Collection notice for a debt the writer says is not theirs or is unfamiliar (keyword match)Lawsuits, judgments and garnishment (keyword match)Debts described as old or past the statute of limitations (keyword match)Phone calls and collector conduct (keyword match)

Each tag reflects a complaint's single primary theme (not every angle it raised), and complaints outside any problem theme — a positive report, or one later retracted by its author — aren't tagged. Counts may total less than the full complaint count above.

EXTERNAL SOURCE

Independent Sources

Shown for context — not merged with USAComplaints' own numbers.

BBB: 675 reviews, 381 complaints
CFPB: 72871 complaints
Trustpilot: 1 reviews,
VERIFIED

Contacts & Login

VERIFIED

Locations

TypeAddress
Headquarters55 Beattie Place, Suite 110 Greenville SC 29601
Mailing addressResurgent Correspondence, P.O. Box 10497 Greenville SC 29603
Mailing addressResurgent Capital Services, P.O. Box 10466 (payments) Greenville SC 29603
Mailing addressCredit report item disputes, P.O. Box 1269 Greenville SC 29602
EDITORIAL

Resurgent Capital Services and LVNV Funding: disputes, verification, credit reports and complaints (checked October 6, 2026)

This page covers two names that appear together on collection letters, court papers and credit reports. Resurgent Capital Services L.P. (Resurgent) is the Greenville, South Carolina servicer that contacts people. LVNV Funding LLC (LVNV) is named on its own website as the owner of accounts that Resurgent manages. Resurgent's FAQ, opened on October 6, 2026, describes Resurgent as “a servicer of accounts, primarily for debt purchasers who acquire these charged-off debts from creditors.” Most archive posts here that name them are dated 2005 to 2013 (plus a few later ones), so they describe the practices of those years, not today's procedures.

Who is who. The lvnvfunding.com page says: “You still owe your debt but the new owner is LVNV Funding. LVNV Funding outsources the management of its portfolio of accounts to a company called Resurgent Capital Services,” and “Please direct all inquiries to Resurgent.” A collector or debt buyer is a different business from the original creditor (the bank, card issuer or lender that first opened the account). Resurgent's FAQ says the owner of the account “has asked us to contact you,” that Resurgent “may contact you directly or we may ask one of our collection agency partners,” and that account details such as current balance, current owner, original creditor and last payment date are shown in its self-service portal (portal.resurgent.com) for most accounts.

Channels Resurgent publishes. Phone 1-888-665-0374 (Monday to Thursday 8am-9pm, Friday 8am-7pm, Saturday and Sunday 9am-5pm Eastern, per its Contact Us page); an online form whose topics include “I want to dispute this debt” and “I need more information about this account”; payments to PO Box 10466, Greenville, SC 29603; a general dispute or other mail to Resurgent Correspondence, PO Box 10497, Greenville, SC 29603; and credit report item disputes to PO Box 1269, Greenville, SC 29602. For concerns about how an account was handled, the FAQ names the Office of CCO: 1-866-572-0262, [email protected], or Compliance Department, MS 250, P.O. Box 10497, Greenville, SC 29603.

Asking for verification. Resurgent's FAQ says: “When a customer sends us a written request for verification, we will verify the debt by mailing a hard copy of one or more of the following documents: An account summary or a copy of the judgment (if obtained). Other account documents, such as bill statements, as available.” The CFPB says a collector is, in general, required to give validation information (the creditor's name, the amount owed and how to dispute) in its first communication or within five days, that in certain situations you “only have 30 days” after being contacted to ask for certain information, and that you can notify the collector in writing to stop communicating. It advises keeping copies of everything you send. The CFPB's page on validation information (last reviewed January 29, 2024, opened on October 6, 2026) lists what the notice generally must include: a statement that the communication is from a debt collector, the creditor's name, the account number if any, an itemization of the amount, the current amount, ways to reply, and “an end date for a 30-day period when you can dispute the debt.” It also says that if you send a written verification request or a request for the original creditor's information within that 30-day period, “the debt collector must pause collecting the amount of the debt you are disputing” until it has adequately responded. The CFPB's page also links sample letters and says you can submit a complaint to the CFPB about debt collection.

Credit reports. Resurgent's FAQ says the name on a credit report tradeline “will be the name of the account owner,” so you may see LVNV Funding rather than Resurgent, and that you may also see Resurgent Receivables LLC, “a separate company that we work closely with.” It says Resurgent does not report an account to the bureaus for at least 45 days after purchase, deletes tradelines for accounts in collections “no later than seven years after the date of first delinquency,” and submits a delete request to the bureaus if an account is paid or settled in full after reporting began. It also says it cannot control how fast the bureaus remove a tradeline. Equifax, Experian and TransUnion each take disputes directly. On its complaint page the CFPB says that before complaining about inaccurate credit reporting, consumers are “required by law to first dispute the information directly with the credit or consumer reporting agency.”

If you think the account is the result of identity theft, Resurgent's FAQ asks for one or more of: a notarized Identity Theft Affidavit, a completed police report, or an Identity Theft Report from identitytheft.gov, sent through the “I want to dispute this debt” topic or by mail to Resurgent Capital Services L.P., Attention: Customer Service Department, P.O. Box 10497, Greenville, SC 29603.

Outside routes. You can complain to the CFPB (consumerfinance.gov/complaint), to your state attorney general and to your state's collection-agency licensing regulator. Complaints to a regulator are allegations until an agency or court decides them.

EDITORIAL

Maryland, Connecticut and New York actions involving Resurgent, LVNV and Sherman Financial Group

Findings below come from the agencies' own documents. Orders and settlements are quoted for what they say; none of the ones found here is a court finding of liability.

Maryland State Collection Agency Licensing Board, 2012. The Board's Settlement Agreement in the matter of LVNV Funding LLC and Resurgent Capital Services Limited Partnership (CFR-FY2012-012; listed on the Maryland Commissioner's 2012 enforcement page as a collection-agency settlement dated 6/28/2012) says the respondents “are part of a family of companies under Sherman Financial Group LLC.” It follows an October 25, 2011 summary order to cease and desist and summary suspension of licenses, which alleged unlicensed collection activity and violations of Maryland and federal debt-collection laws, and a November 17, 2011 interim agreement. The agreement states: “Respondents do not admit to the Alleged Violations” and “expressly deny any such liability or wrongdoing.” Terms include a $1,000,000 voluntary penalty; dismissal without prejudice of 3,564 pending Maryland district court collection cases (claims totaling $7,770,564.98); account credits for prejudgment interest and attorney's fees awarded in judgments (5,793 consumers, $3,609,367.74); credits for settlement amounts above the sued-for amount (453 consumers, $235,824.72); $23,567 in administrative expenses; and updated credit reports for affected consumers.

Connecticut Department of Banking, 2021. A Consent Order with Resurgent Capital Services L.P. (NMLS #2301), entered August 26, 2021 and announced in the Department's September 2021 bulletin, says the Commissioner “alleges that Resurgent collected interest on certain Connecticut consumer debtor accounts” in violation of state law. Resurgent had provided records of its Connecticut activity from about August 28, 2002 to April 7, 2017, and “represents it identified one (1) account wherein interest accrued in violation” of the cited provisions, which was eliminated. The order states “Resurgent neither admits nor denies the allegations,” requires a $2,500 civil penalty, and requires Resurgent to cease and desist from violating the cited sections.

New York Attorney General, 2014 (parent company). The Post and Courier reported on May 7, 2014 that the New York Attorney General announced a settlement with Sherman Financial Group LLC under which the company would pay $175,000 and drop lawsuits over about 400 loans, after the Attorney General's office alleged the company went after debts that were considered too old. A May 10, 2014 Orrick bulletin describes the Attorney General's May 8, 2014 announcement of settlements with two debt buyers that were to pay $300,000 and $175,000 and vacate judgments the Attorney General alleged were time-barred. The Attorney General's own press release page could not be opened on October 6, 2026, and neither summary names LVNV or Resurgent, so this item is listed only as an action against the parent group named in the report.

Federal agencies. A search of the CFPB's enforcement actions page for “resurgent” and for “lvnv” returned no results on October 6, 2026. This is a statement about that page and those two search terms on that date, not about all agencies or all past actions; a search of the FTC's case list was not conclusive and is not reported here.

EDITORIAL

About Resurgent Capital Services L.P. and LVNV Funding LLC

Resurgent Capital Services L.P. is a Delaware limited partnership with an office at 55 Beattie Place, Suite 110, Greenville, South Carolina (Connecticut Consent Order, 2021). Its website says its headquarters is in Greenville, that it has locations in Greenville, SC and Cincinnati, OH, and that it has “over 20 years of experience”; it also says it is “backed by certification from RMAi (Receivables Management Association intl).” These are company statements. BBB's data lists a business start of 1998-06-24, the type of entity as limited partnership, and BBB Accreditation since 2017-09-08. Resurgent's privacy policy (effective 07/13/2023) says Resurgent Capital Services L.P. “is a debt collector and our communications are an attempt to collect debt.” Connecticut's order says Resurgent has been licensed there as a consumer collection agency since November 2, 2015.

LVNV Funding LLC is described on lvnvfunding.com as the owner of the accounts it holds, with management outsourced to Resurgent. The 2012 Maryland agreement describes LVNV as “a consumer debt purchaser” that became licensed in Maryland on February 18, 2010 and Resurgent as “a collection agency that services the consumer claims owned by LVNV and other business entities” (the licence numbers and addresses in that 2012 document are historical). BBB search lists four separate “LVNV Funding” entries with Greenville, Charleston and Troy, Michigan addresses; this page does not combine them.

Related companies. Resurgent's FAQ names Resurgent Receivables LLC as “a separate company that we work closely with.” The 2012 Maryland agreement and a Fox Business article republishing a Wall Street Journal analysis of 2020 lawsuit filings describe Resurgent and LVNV as part of the Sherman Financial Group family. Who owns Resurgent and LVNV today was not established in the sources checked on October 6, 2026: a December 2025 Forbes article was cited elsewhere as reporting that Sherman Financial Group had divested Resurgent, but the article text could not be opened and no company or buyer announcement was found, so no statement on current ownership is made here.

EDITORIAL

Resurgent and LVNV complaint record: BBB, CFPB database, Trustpilot and this site's archive

BBB. As displayed on October 6, 2026, the BBB profile for Resurgent Capital Services LP, Greenville, SC shows an A+ rating and BBB Accreditation (accredited since 2017-09-08 in BBB's page data), 381 total complaints in the last 3 years and 132 complaints closed in the last 12 months, and 675 customer reviews averaging 3.85 out of 5 (BBB says reviews are not used in the letter grade). Resurgent's Contact Us page links customers to its BBB and Google review pages. Four separate BBB listings named “LVNV Funding” also exist and are not combined with these figures.

CFPB Consumer Complaint Database. Under the company name “Resurgent Capital Services L.P.” the public database showed 72,871 complaints received from 2012-05-16 to 2026-10-01, of which 24,668 were received since 2025-10-06. By product: debt collection 53,149; credit reporting or other personal consumer reports 14,552; credit reporting, credit repair services, or other personal consumer reports 3,666; credit card 751. The most frequent issues listed were attempts to collect a debt not owed (21,490), written notification about the debt (10,057), false statements or representation (9,284), incorrect information on a report (9,260) and taking or threatening negative or legal action (7,417). Company responses: closed with explanation 57,030; closed with non-monetary relief 15,626; closed with monetary relief 117; closed 62; in progress 36. Timely response was recorded for 72,857 complaints and not for 14. These are complaints submitted by consumers, which the CFPB publishes without verifying them; they are not findings against the company, and the database has no separate company entry for LVNV Funding.

Trustpilot. The resurgent.com page shows an unclaimed profile with 1 review (3.2); one review is too few to describe.

This site's own archive. 105 approved posts whose “offender” field names only Resurgent or LVNV (including misspellings) are linked to this page, dated 2005 to 2023 (2005: 2; 2006: 13; 2007: 26; 2008: 30; 2009: 9; 2010: 1; 2011: 3; 2012: 16; 2013: 3; 2016: 1; 2023: 1). A further 120 approved posts name Resurgent or LVNV together with other collectors or creditors in the offender field and are linked as secondary mentions; they are not counted as this page's own complaints. Posts about other businesses that merely mention Resurgent or LVNV in the text, and posts whose offender names only Sherman or Alegis entities, are not linked. The posts are unverified accounts written by site visitors; most describe collection letters and credit report entries and were written long before today's procedures. Theme counts under “Complaint themes” are keyword matches in the 105 linked posts, not findings.

EDITORIAL

Resurgent and LVNV consumer lawsuits and settlements

Court records below were read from the court documents or dockets named. A class settlement is a compromise; the allegations were not decided by a court.

Fritz v. Resurgent Capital Services, LP et al. (E.D.N.Y. No. 1:11-cv-3300). The defendants in the judgment's caption are Resurgent Capital Services, LP; LVNV Funding, LLC; Alegis Group, LLC; Mel S. Harris and Associates, LLC; David Waldman; and Resurgent Capital Services, LLC. On a motion for final approval of an August 26, 2015 settlement agreement, Judge Block signed a Final Order and Judgment on September 9, 2016 (filed September 12, 2016). It recites a Credit Reporting Class of 56,545 members and subclasses of 4,942 (misidentification), 537 (lack of standing) and 537 (unlicensed), six exclusion requests and no objections. It orders Resurgent and LVNV “to delete any existing tradeline currently reported to any Credit Reporting Agency for all members of the Credit Reporting class regarding the debts that are the subject of the FDCPA lawsuit,” awards class counsel $132,485 in fees and costs, and dismisses the complaint with prejudice. The order states that “Defendants deny any liability” and that neither it nor the agreement is an admission of liability.

Dorrian v. LVNV Funding, LLC, 479 Mass. 265 (Mass. 2018). The Massachusetts Supreme Judicial Court decided on April 9, 2018 (SJC-12355; consolidated with a second case) that, as summarized in the court's headnote, a “passive debt buyer,” an entity that buys debt for investment and relies entirely on licensed third parties to collect it, was not a “debt collector” under G. L. c. 93, § 24 and did not need that license. That ruling was favorable to LVNV on that statutory question; only the headnote was read for this page, not the full opinion.

Tabiti v. LVNV Funding, LLC (N.D. Ill. No. 1:13-cv-07198). The docket, filed October 8, 2013 under nature of suit 480 (consumer credit), shows an entry that “in light of the proposed settlement, this case is administratively closed” on February 21, 2020, a fairness hearing set for April 8, 2020 that was stricken in March 2020 under a general order and “will be reset,” and no final-approval order on the docket when read newest-first on October 6, 2026. The docket does not state the settlement amount in the entries read, so none is given.

Diana v. LVNV Funding LLC (N.J. Supreme Court, A-52-24). Decided July 8, 2026. As Justia's opinion summary describes it, the plaintiff sought to represent a class and asked for a declaration that purchases of his defaulted credit card debt by assignees, including LVNV, were void under the New Jersey Consumer Finance Licensing Act because the buyers lacked licenses; the Law Division dismissed with prejudice and the Appellate Division affirmed. The Supreme Court held that the Act “does not contain an implied private right of action for a borrower to void a loan contract” and affirmed the Appellate Division. The ruling concerns whether the Act gives borrowers a private claim; the licensing allegations were not decided as facts. Justia notes that its summaries are partly AI-assisted, so the full opinion should be read for legal use.

Bella v. Trans Union LLC et al. (S.D.N.Y. No. 1:25-cv-00850) and the related Resurgent action (No. 1:26-cv-00442). A Fair Credit Reporting Act case filed January 29, 2025 against Trans Union, Experian, Equifax and LVNV Funding. An order entered March 23, 2026 (Dkt. 81, read on CourtListener) consolidated the case with No. 26 Civ. 442, which the court calls the “Resurgent Action,” denied a motion to compel and granted the consolidation motion. The case is pending as of the sources read on October 6, 2026; the allegations are the plaintiff's and no finding has been made in what was read.

Sutlovich v. LVNV Funding, LLC (W.D. Pa. No. 2:24-cv-01739). Removed to federal court on December 23, 2024 under the Fair Credit Reporting Act; the CourtListener index lists summary-judgment filings of January 16, 2026. A later memorandum opinion is reported on the docket but its outcome was not read for this page, so none is stated.

Other cases naming LVNV or Resurgent in federal and state courts were not reviewed individually for this page.

EDITORIAL

Is Resurgent Capital Services / LVNV Funding Legitimate?

Facts checked on October 6, 2026. Resurgent Capital Services L.P. is a Delaware limited partnership with a Greenville, South Carolina office, listed by BBB as a BBB Accredited business with an A+ rating, and by Connecticut as a licensed consumer collection agency since November 2, 2015 (NMLS #2301). It says on its own privacy policy that it “is a debt collector.” LVNV Funding LLC is shown on lvnvfunding.com as the account owner and directs inquiries to Resurgent. Regulators have recorded two settled administrative matters against them that are summarized above (Maryland 2012, Connecticut 2021), both without admission or denial of the allegations as the documents state, and the Fritz class settlement (2016) required deletion of certain tradelines. The CFPB database lists a large number of consumer complaints against Resurgent, which are unverified and shown above with their response counts. This page gives no rating or verdict; it lists the documents so readers can check them.

A debt collector is a different business from the original creditor. Whether a particular debt is owed, and in what amount, depends on the account records; the validation and verification routes above exist for that question.

PUBLIC RECORD

Court & Public Records

CaseAuthorityDatesTypeOutcomeSource
Fritz v. Resurgent Capital Services, LP; LVNV Funding, LLC; Alegis Group, LLC; et al. (FDCPA class settlement)
Docket No. 1:11-cv-3300 (FB)		U.S. District Court, E.D. New York—
SettledSettled

Judge Block signed a Final Order and Judgment on September 9, 2016 (filed September 12, 2016) approving an August 26, 2015 class settlement. Credit Reporting Class: 56,545 members; six exclusions, no objections. The order requires Resurgent and LVNV to delete the tradelines reported for class members for the debts at issue, awards class counsel $132,485 in fees and costs, and dismisses the complaint with prejudice. It states that “Defendants deny any liability” and that the settlement is not an admission of liability.

Source
Dorrian v. LVNV Funding, LLC (passive debt buyer and the Massachusetts debt-collector license)
Docket SJC-12355; 479 Mass. 265		Massachusetts Supreme Judicial Court—
Appeal decidedAppeal decided — see outcome

On direct appellate review of consolidated Superior Court cases, the Supreme Judicial Court decided on April 9, 2018 that, as the court's headnote summarizes, a “passive debt buyer” that buys debt for investment and relies entirely on licensed third parties to collect it is not a “debt collector” under G. L. c. 93, § 24 and did not need that license. That is a ruling on the statutory question, favorable to LVNV on it; only the headnote was read for this page.

Source
Tabiti v. LVNV Funding, LLC (proposed class settlement, administratively closed)
Docket No. 1:13-cv-07198		U.S. District Court, N.D. IllinoisFiledFiled — no final outcome recorded

The docket shows the case administratively closed on February 21, 2020 “in light of the proposed settlement,” with a fairness hearing set for April 8, 2020 stricken in March 2020 under a general order and to be reset. No final-approval order was found on the docket when read newest-first on October 6, 2026, so the case is listed as a filing, not as a final settlement. The entries read do not state the claims in detail or the settlement amount.

Source
Diana v. LVNV Funding LLC (New Jersey Consumer Finance Licensing Act; no implied private right of action)
Docket A-52-24		New Jersey Supreme Court—
Appeal decidedAppeal decided — see outcome

Decided July 8, 2026. The Court held that the Consumer Finance Licensing Act “does not contain an implied private right of action for a borrower to void a loan contract” and affirmed the Appellate Division, which had affirmed dismissal of the plaintiff's class complaint. The decision addresses whether borrowers may sue under the Act; it did not decide the plaintiff's licensing allegations as facts. Source: Justia opinion summary (partly AI-assisted per Justia).

Source
Bella v. Trans Union LLC et al. (FCRA; consolidated with the Resurgent action)
Docket No. 1:25-cv-00850 (KPF); No. 1:26-cv-00442		U.S. District Court, S.D. New YorkFiledFiled — no final outcome recorded

Pending in the sources read. An order of March 23, 2026 (Dkt. 81) consolidated No. 25 Civ. 850 with No. 26 Civ. 442, which the court calls the “Resurgent Action,” and denied a letter motion to compel. The claims are the plaintiff's allegations under the Fair Credit Reporting Act; no finding was read.

Source
Sutlovich v. LVNV Funding, LLC (FCRA)
Docket No. 2:24-cv-01739 (WSS)		U.S. District Court, W.D. PennsylvaniaFiledFiled — no final outcome recorded

Removed to federal court December 23, 2024 under the Fair Credit Reporting Act; summary-judgment filings are listed on January 16, 2026. A later opinion exists on the docket, but its outcome was not read for this page.

Source
CONSUMER ALLEGATION

Related Complaints

Names this company in a role other than the primary subject — not necessarily current or complete.

VERIFIED

Company Relationships

  • Collects debts for: LVNV Funding LLC
  • Affiliated with: Resurgent Receivables LLC
  • Affiliated with: Sherman Financial Group LLC
EDITORIAL

Frequently Asked Questions

What is the difference between Resurgent Capital Services and LVNV Funding?

lvnvfunding.com says LVNV Funding is the owner of the account and “outsources the management of its portfolio of accounts to a company called Resurgent Capital Services,” and tells readers to “direct all inquiries to Resurgent.” Resurgent's FAQ says it is “a servicer of accounts, primarily for debt purchasers” and that the account owner asked it to contact you. Neither is the original creditor. Resurgent's portal shows the current owner and original creditor for most accounts. Pages checked October 6, 2026.

How do I dispute a debt or ask Resurgent to verify it?

Resurgent's Contact Us page offers a form with the topic “I want to dispute this debt,” the phone line 1-888-665-0374, and mail to Resurgent Correspondence, PO Box 10497, Greenville, SC 29603. Its FAQ says that on a written request for verification it mails a hard copy of an account summary or judgment copy and other account documents as available. The CFPB says that in certain situations you “only have 30 days” after the collector contacts you to ask for certain information, advises keeping copies of letters, and links sample letters. Pages checked October 6, 2026.

Why does LVNV Funding appear on my credit report instead of Resurgent?

Resurgent's FAQ says the tradeline name “will be the name of the account owner,” so a debt buyer such as LVNV Funding can appear instead of Resurgent, and that Resurgent Receivables LLC, “a separate company that we work closely with,” may also appear. It says it does not report an account for at least 45 days after purchase and deletes collection tradelines “no later than seven years after the date of first delinquency.” To dispute an item with Resurgent, its Contact Us page gives PO Box 1269, Greenville, SC 29602; each credit bureau also takes disputes directly. Pages checked October 6, 2026.

If I pay or settle the account, what does Resurgent say happens to the credit report entry?

Resurgent's FAQ says that if an account is paid or settled in full before it begins credit reporting, it will not report the account; if paid or settled in full after reporting begins and the payment has been processed, it will submit a delete request to the major credit bureaus. It adds that it cannot control how quickly the bureaus act and cannot predict the effect on a score, and that these practices may not apply to accounts that were not charged off by the original creditor or to accounts it manages for certain clients. Page checked October 6, 2026.

Where can I complain about how Resurgent handled my account?

Resurgent's FAQ names its Office of CCO: 1-866-572-0262, [email protected], or Compliance Department, MS 250, P.O. Box 10497, Greenville, SC 29603. Outside the company, the CFPB takes debt collection complaints, and state attorneys general and state collection-agency regulators take complaints about collectors. A complaint to an agency is an allegation until the agency or a court decides it. Pages checked October 6, 2026.

What does Resurgent ask for if the account results from identity theft?

Its FAQ asks for one or more of a notarized Identity Theft Affidavit, a completed police report, or an Identity Theft Report generated at identitytheft.gov, together with any correspondence with previous creditors, sent through the “I want to dispute this debt” topic on its Contact Us page or by mail to Resurgent Capital Services L.P., Attention: Customer Service Department, P.O. Box 10497, Greenville, SC 29603. Page checked October 6, 2026.

What did the 2012 Maryland settlement with LVNV and Resurgent say?

Maryland's State Collection Agency Licensing Board settlement (CFR-FY2012-012, listed on the Commissioner's page as dated 6/28/2012) states that the respondents “do not admit to the Alleged Violations” and “expressly deny any such liability or wrongdoing.” It provides for a $1,000,000 voluntary penalty, dismissal without prejudice of 3,564 pending Maryland district court cases, credits for prejudgment interest and attorney's fees to 5,793 consumers ($3,609,367.74), and credits to 453 consumers for certain settlements ($235,824.72). Document read October 6, 2026 (scanned PDF read by OCR).

What did the 2021 Connecticut consent order with Resurgent say?

The Connecticut Department of Banking's Consent Order (entered August 26, 2021) says the Commissioner alleges Resurgent collected interest on certain Connecticut consumer accounts in violation of state law, that Resurgent identified one account where interest accrued in violation and eliminated it, and that “Resurgent neither admits nor denies the allegations.” Resurgent paid a $2,500 civil penalty and agreed to cease and desist from violating the cited sections. Document read October 6, 2026.

What do the BBB and CFPB figures for Resurgent show?

As displayed on October 6, 2026: BBB's profile for Resurgent Capital Services LP, Greenville, SC shows an A+ rating, 381 complaints in the last 3 years, 132 closed in the last 12 months, and 675 reviews averaging 3.85 out of 5. The CFPB database lists 72,871 complaints under “Resurgent Capital Services L.P.” from 2012-05-16 to 2026-10-01 (24,668 since 2025-10-06), with debt collection the largest product. These are different sources with different methods and are not added together; complaints are not findings.