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Portfolio Recovery Associates Reviews & Complaints
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REVIEWS & COMPLAINTS294on USAComplaints · none in last 3 yrs · latest 2013
PHONE1-800-772-1413PRA customer service
WEBSITEportfoliorecovery.com
HEADQUARTERSNorfolk, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 294 historical complaints about Portfolio Recovery Associates, published between 2004 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Backed Out of Written Settlement Offer After Payments Were Made
- Collection Letter Listed an Account Number That Is Not Mine
- Collector Cited Two Accounts From 1994 and 1995 Past Statute
- Collection Letter on 1993 Draughon Business College Student Loan
- Calls From 7am to 11pm Seven Days With 20 Minute Holds
- Continual Calls Despite Payments Made Through Online Banking
- Calls to My Workplace About Debt I Do Not Owe
- Calls 7 to 10 Times Daily Despite Repeated Demands to Stop
- Offering Me a Settlement on a Credit Card I Never Had
- Served With Small Claims Papers for Credit Card Debt I Never Knew
- Repeated Calls to Mother Claiming Urgent Matter About Her Son
- Phone Message Asked If Anyone Named Brent Had My Number
- Utility Bill Collection From Prior Address Using Abusive Tactics
- Default Claim Over $3,000 on Card I Never Held
- Call Claims Wife Owes $5,259 for 2006 Wickes Furniture Purchase
- Disputed Pep Boys Late Fee Debt Bought From Arrow Financial
- Call on 1996 Capital One Account Despite Statute of Limitations
- Reported Bad Information to All Three Credit Bureaus on $253 Account
- Agency Called My Former Neighbor to Ask About Me
- Call About 1988 Kay Jewelers Debt We Never Incurred