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Microsoft Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS624on USAComplaints · none in last 3 yrs · latest 2015
PHONE(800) 642-7676Customer service
WEBSITEmicrosoft.com
HEADQUARTERSRedmond, WA
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 624 historical complaints about Microsoft, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Xbox Support Agents Used Racial Slurs and Hung Up on Me
- Xbox 360 Disc Errors After Repair and Switch to PS3
- Unauthorized Xbox Live Charges Every Two Days, Card Not Removed
- Last 800 Points Taken After Arcade Game Purchase Dispute
- Two Unauthorized Bank Deductions Labeled Adcenter Bill
- Removing Credit Card From Xbox Live Account Takes Weeks
- Xbox Repair Center Returned 20 GB Drive Instead of 120 GB
- Refund for Returned XP Program Delayed From July to August
- Excel 2007 Charts Hard to Use, Poor Compatibility, Paid Support
- Windows XP Pro Flagged Counterfeit After Volume Key Problem
- Xbox 360 Hard Drive Failed, Repair Box Never Mailed Three Times
- Xbox 360 Failed After Five Months, Repair Label Never Arrived
- Xbox 360 Warranty Denied After Following Advice to Remove Case
- Lottery
- Banned From Xbox Live After Another Player Posed as Staff
- Xbox 360 Repair Promised Three Months, Console Still Not Returned
- Xbox 360 Repair Offered Eight Months After Console Was Traded In
- Xbox Live Gamertag Lost After Support Told Me to Delete Profile
- Zune Repair Box Never Arrived While Subscription Kept Charging
- Refurbished Xbox 360 Warranty Dispute, Only 90 Days Honored