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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Elderly Mother Charged $300 Early Termination Fee After Moving
- Fence Post and Fence Section Removed to Install Neighbors Dish
- Billed for NFL Sunday Ticket Never Ordered, Cancellation Fee Threatened
- Contract Required Just to Update to HD, $240 to Cancel
- Website Makes Adding Services Easy but Deleting Requires a Call
- Stuck With $457.98 Bill After Not Told of 2-Year Agreement
- Told Contract Was Over, Then Charged for Breaking It
- Missing Receivers for Two Rooms and $400 Cancellation Fee Dispute
- Early Cancellation Fee and Card Charged Without Authorization
- Compare Options Before Subscribing, Phone Reps Obscure Prices
- Unrequested $5.99 Protection Plan and Rebate Overcharges
- HD Outages, Week-Long Wait for Tech and Unavailable Internet
- Unauthorized Pay-Per-View Charges Billed Nearly Four Years Late
- Free HD Receivers Promised, Then $600 Asked to Install Two
- Rude Rep Gave Hard Time About Disconnecting, Billed After Cancellation
- Five Transfers and Nearly Two Hours on Phone for Simple Upgrade
- Rep Reversed Promised Deal and Charged $199 for HD Receiver
- Account Opened in My Name at Address Where I Never Lived
- Cancellation Fee Not Waived After Moving Where Dishes Are Banned
- Refurbished Replacement DVR and Satellite Signal Lost