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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Double Billed on Two Accounts After Moving Out of State
- Falsely Billed for Returned Receiver and Rude Phone Agent
- Dish Fell Off Roof and Left Two Holes
- Billing Disputes, Contract Traps and Wrong Equipment Installed
- Lowering Package Cancelled Rebates Without Warning
- Charged $75 for Cancelled Service Visit, Then Sent to Collections
- MLB Channel 213 Blacked Out Games in South Florida
- Technician Could Not Install Service Previously Working at Address
- Told No Cancellation Fee, Later Billed Anyway
- Card Charged Three Times Without Authorization
- Lied About Rates After Special Pricing Ended
- Installer Collected Protection Plan Fee and Mounted Dish Without Asking
- College Student Charged $240 Cancellation Fee After Moving
- Customer Service Wasted Mother's Entire Morning
- Credit Card Charged Twice Without Permission
- Satellite Reinstallation Delayed Until Sunday After Roof Repair
- Missed Installation Appointments and Poor Scheduling Service
- Undisclosed $200 Transfer Fee and Extended Contract
- Card Debited $100 After Cancelling Service Mid-June
- Sent HR22 Receiver Instead of Ordered HR24