Independent profile. Not owned, sponsored or endorsed by DIRECTV.
DIRECTV Reviews & Complaints
← Back to the full DIRECTV profile
REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Not Allowed to Switch Plans a Day After Signing Up
- Charged $200 to Stop Service After Ten Years
- Bill of $95 Instead of $39.99 and Runaround on Rebate
- Debit Card Overcharged by Sales Rep and No Equipment Received
- Promised Credits Missing and Stuck in Extended Contract
- Credit Card Kept on File After Paying Move Fee
- Account Charged $385.55 After Equipment Return and Service Cut Off
- Credit Card Taken for Credit Check, Then Money Withdrawn
- Unauthorized $775.80 Charge for Non-Returned Equipment
- Fraud Division Call Demanding Social Security Card Copy
- Signal Lost After Storm and Repair Visit Delayed to Next Day
- Move Charge Quoted After Being Promised None
- Collections After Switching Providers Over Alleged Email Contract
- Online Movie Database Has Poor Navigation and Categories
- Told Deposit Would Stay With Company After Two-Year Contract
- OnDemand Unavailable With DSL and Signal Lost in Clear Weather
- Charged $401.74 for Equipment Returned Through USPS
- Rude Representative and Plan to Cancel Service
- Free Equipment Promise Broken, Extra Fees on First Bill
- Reinstall Fee Charged After Improper Satellite Installation