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Capscare Academy for Health Care Education Complaints & Contacts
Capscare Academy for Health Care Education (also listed as Capscare Academy for Healthcare Education, and formerly operated through the for-profit corporation CAPSCARE INC.) is a private nursing and allied-health vocational school at 1800 South Drive, Unit 1, Lake Worth, Florida, licensed by the Florida Commission for Independent Education since 2000 (license #2277).
The school has accumulated 26 Better Business Bureau complaints in the last 3 years, earning an F rating with 23 left unanswered, and USAComplaints.com has separately received several reports alleging withheld transcripts, refused refunds, and misrepresented program length. As of August 23, 2026, the school's own website (capscare.org) displayed a Squarespace "Website Expired" notice, and search-engine-cached content from that site previously stated the academy "faces permanent closure due to a procedural regulatory dispute" -- a claim USAComplaints.com could not independently verify against a named regulator's record.
Florida's CIE license record showed no suspension flag as of the same date. Anyone currently enrolled or considering enrollment should verify the school's status directly with the Florida CIE before paying tuition or a deposit.
Contacts
- UnverifiedWebsitecapscare.org ↗
Customer service & general contact
- VerifiedState license record contact phone(561) 375-2249
Fax & written correspondence
- Listed by BBBFax (BBB listed)(561) 547-7373
Reference numbers (not support lines)
- Listed by BBBToll-free (BBB listed)(866) 778-0540
Other contacts
- VerifiedEmail[email protected]
Locations
- Headquarters1800 South Drive, Unit 1 Lake Worth FL 33461
Is Capscare Academy for Health Care Education Legitimate?
- Business type
- Private Nursing & Allied-Health Vocational School
- Website
- capscare.orgSource: Florida CIE school license record #2277, checked 2026-08-23
- Headquarters
- Lake Worth, FLSource: Florida CIE school license record #2277, checked 2026-08-23
Capscare Academy for Health Care Education is a private nursing and allied-health vocational school. Its Florida CIE license record showed no suspension or revocation flag as of August 23, 2026. On that date the school's website, capscare.org, displayed a "Squarespace - Website Expired" page. Search-engine caches of the site's earlier content included a statement that the academy "faces permanent closure due to a procedural regulatory dispute," which the school's own material characterized as unrelated to misconduct, fraud, or student harm; that is the school's own claim, and no named regulator's enforcement record confirms the nature of the dispute. Capscare does not appear in any list of schools tied to "Operation Nightingale," the unrelated 2023-2026 federal investigation into diploma-mill nursing schools that sold thousands of fraudulent nursing credentials nationally.
The Better Business Bureau lists this business with an F rating (not BBB accredited) and records 26 complaints filed in the last 3 years, of which 23 were unanswered by the business and only 2 were marked resolved. BBB's profile also lists license number NPRN704253, issued by the Florida Department of Health: a state health-care-provider registration (listed under "Nursing Education Program- RN" in the Department's own license-verification index) that is separate from the Florida CIE institutional license #2277 described on this page. Its current status can be checked in the Department's lookup portal. The dominant theme across BBB complaints, ComplaintsBoard reviews, and reports submitted to USAComplaints.com is students and graduates alleging the school withheld academic transcripts for months, in at least one documented case preventing a graduate from transferring a nursing license to another state's Board of Nursing.
Reports submitted to USAComplaints.com also include a 2018 report alleging a deposit was collected without a completed admissions process, and 2013 reports alleging poor instruction quality and a clinical placement site removing students over supervision issues. These are consumer allegations, not adjudicated findings.
Independent Sources
Shown for context — not merged with USAComplaints' own numbers.
Complaint Themes
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3 historical complaints about Capscare Academy for Health Care Education, published between 2013 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on this page.
Had an experience with Capscare Academy for Health Care Education? Tell other people what happened.
Submit a ComplaintWhat Should You Do If You're Dealing With Capscare?
- Verify the school's current license status directly with the Florida Commission for Independent Education (CIE) before paying any tuition or deposit -- do not rely solely on the school's own claims.
- Confirm the school's working contact information before enrolling; its listed website (capscare.org) was not functioning as of August 23, 2026.
- If you are owed a transcript, request it in writing (email and certified mail) and keep copies. If the school does not respond within a reasonable time, you can file a complaint with the Florida CIE and with the Better Business Bureau.
- If a transcript is needed for licensure transfer to another state's Board of Nursing, contact that board directly to ask about alternate verification routes if the school is unresponsive.
What Is Capscare Academy for Health Care Education?
Capscare Academy for Health Care Education is a private, career-focused nursing and allied-health school at 1800 South Drive, Unit 1, Lake Worth, Florida 33461 (some directories, including BBB, list the same street address and ZIP code under "Palm Springs, FL"). It has held a Florida Commission for Independent Education (CIE) license, #2277, since July 1, 2000, and offers diploma and associate-level programs including Practical/Vocational Nursing, an RN-to-BSN bridge, Medical Assistant, Home Health Aide, Patient Care Assistant, and Phlebotomy Technician training.
The school's corporate structure changed in 2025. The original for-profit entity, CAPSCARE INC. (Florida document #P95000019439, incorporated 1995), was voluntarily dissolved on January 17, 2025. A new nonprofit entity, Capscare Academy for Health Care Education Corporation (Florida document #N25000013814), was formed on October 20, 2025 at the same Lake Worth address, and the school's own marketing material now describes it as supported by a nonprofit organization.
More company historyShow less
Sources disagree on how long the school has operated under this name: the CIE license record dates to 2000, the original corporation was formed in 1995, and a Better Business Bureau listing separately records a business start date of April 20, 2007. USAComplaints.com has not resolved this discrepancy and presents all three dates as reported by their respective sources rather than picking one.
Frequently Asked Questions
Is Capscare Academy for Health Care Education a licensed school?
Yes, per the Florida Commission for Independent Education's public record checked on August 23, 2026, Capscare Academy for Health Care Education holds an active annual CIE license (#2277), on file since July 1, 2000, at 1800 South Drive, Unit 1, Lake Worth, FL. That record shows no suspension or revocation flag, though this is separate from the school's own public statements about a regulatory dispute -- see the next question. BBB's profile separately lists a second license, NPRN704253, issued by the Florida Department of Health.
Is Capscare Academy closing?
Content previously indexed from the school's own website stated that it "faces permanent closure due to a procedural regulatory dispute." As of August 23, 2026, that website (capscare.org) was not accessible and instead displayed a hosting provider's "Website Expired" page. The closure claim and the specific regulator involved are not independently confirmed; Florida's CIE school record did not show a suspension flag as of the same date. Anyone relying on this school should verify its current status directly with the Florida CIE rather than with the school's own (currently offline) site.
Why won't Capscare Academy send my transcript?
USAComplaints.com does not know the specific reason in any individual case. However, withheld transcripts is the single most common complaint theme found across the Better Business Bureau (23 of 26 recent complaints unanswered), ComplaintsBoard, and reports submitted to USAComplaints.com, with graduates reporting waits of many months and, in at least one documented case, a transcript never being sent to a state Board of Nursing for license transfer. If you are owed a transcript, request it in writing and consider filing with the Florida CIE and the BBB if you do not get a response.
Is "Capscare, Inc." the same as Capscare Academy for Health Care Education?
Related, but they are not the same legal entity. CAPSCARE INC. was the original for-profit Florida corporation (incorporated 1995) that operated the school at this address; it was voluntarily dissolved on January 17, 2025. A new nonprofit entity, Capscare Academy for Health Care Education Corporation, was formed on October 20, 2025 at the same Lake Worth, FL address and appears to be the school's current operating entity.
Sources (3)
Capscare Academy for Health Care Education (own site)
Review sites
Other
- Florida Commission for Independent Education web02.fldoe.org