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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Undisclosed Activation Fee and Misinformation on Rebate Program
- Exclusive Cable Provider in Housing Complex Charges High Prices and Poor Service
- Unexpected Long Distance Charges on Lifeline Phone Plan
- Unable to Buy Replacement Phone Online or In Store After Many Transfers
- Insured Phone Replacement Fee and Near $1000 Early Termination Charge
- Phones Sold With Insurance Request Turned Out Not Insurable
- Unauthorized Third-Party Setup Fee Said to Be Ordered Online
- Quoted $72 Monthly Bill Became $220 Then $115 Before Shutoff
- Billed $956 for Uverse Equipment Shipped Back via UPS
- Voicemail Checks Billed as Airtime Pushed Bill from $150 to $400
- Cell Phone and Cable Switch Rebates Not Received After Months
- Plan Sold at 900 Minutes Later Said to Include Only 550
- Deposit Refund Check Mailed to Old Address, Credit Applied Instead
- Mailer Offered Unlimited Calling for Under $22 but Rep Denied Offer
- Collection Calls for Prior Occupant and $39 Credit File Entry
- Go Phone Calls Under One Minute Billed as Two Minutes
- Warranty Replacement Phone Billed $115 for Alleged Water Damage
- Service Interrupted Over Alleged Returned Check While on Disability
- $60 Gift Card Promised for Switching Never Received After Nearly a Year
- Seven Years Waiting for DSL, Conflicting Wireless Card Claims and Endless Transfers