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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Unknown $21.15 third-party charge added to phone bill
- Rebates of $375 denied after documents reportedly lost
- Duplicate payment of $178.21 withdrawn from checking account
- Rebate terms required paying for another month of cable
- Harassment
- Billed for long-distance providers I do not use
- Promised phone upgrade fix never delivered after contract error
- Store employee used customer's number to send harassing texts
- Paying for internet service during three-day reconnection wait
- Unauthorized funds withdrawn from my bank account!
- Rebates of about $200 still not received after months
- Dish and DSL installation mistakes and endless hold times
- Six-day-old iPhone 3G overheated and store refused exchange
- Phone service delayed for days after paying required deposit
- Long hold times and dropped calls when calling about billing
- Installers and technicians failed to fix DSL problem for a month
- Promised permanent fee waiver removed after DSL upgrade
- Service cut off over payments already made by check
- Automatic withdrawal of $1358 for an account closed in May
- U-verse picture freezes and DSL drops after twelve service calls