Usacomplaints.com » Clothing & Footwear » Complaint / Review: Davids Bridal - Bridesmaid Dress. #449639

Complaint / Review
Davids Bridal
Bridesmaid Dress

I'll never purchase SOMETHING or suggest one to Mark's Bridal. It had been a laugh!!! To express the least. I'm not really the Bride. I'm a Bridesmaid. Our closest friend of 15years gets Committed in July. And that I requested my bridesmaid dress yourself in Feb (Not cheap either. $150.00). I had been informed that I'd get a phone once the gown arrived. I named Brian's Bridal on Saturday April 18th to determine if my gown had arrived. They explained that it's been there since March 26th. Which an associate at work named me on April 3rd. I NEVER received a call. The woman about the telephone extended to claim with me. And so I requested to consult with the Manager. The Supervisor's name was Cindy. She arrived about the telephone and explained that she's no idea where the very first affiliate got the info that I had been named on April 3rd. Mentioned that I ought to have gotten an email. Then said oh wait. It got started back. There should have been a glitch within the system. Total Bull!!! I never acquired a contact or telephone call... I had a need to acquire some modifications completed towards the gown and required them to be achieved over time for that wedding. I expected her how was I to be certain they could be completed promptly when my gown have been resting inside shop for 3 months without having to be informed... She stated that she might make a scheduled appointment and also the gown could be prepared over time... Totally ignored the problem at hand. I informed her that I'd provide my telephone files directly into display that I'd never been called. Since the affiliate who's simply observing a telephone call should certainly enter trouble. Therefore we created a scheduled appointment for Monday April 20th at 6pm with Modifications. Cindy also explained to create in my own telephone files cause she desired to observe them-and reach the underside of this. I reached David’s Bridal at 5:35pm Monday April 20th. We were currently beginning about the wrong foot. The very first woman who I talked to was active having a discussion concerning the Bike she drives. And so I strolled around endlessly to get a small bit. Then lastly she asked me basically needed help. I informed her I'd a scheduled appointment with Modifications at 6. She explained to take back there. I ask her to return where? She believed to Alterations. I then stated I'd never been there, consequently do not know where that was. So she walked me back. On our long ago there I questioned her if Cindy was there. And she said no that she quit for that day. So now I'm upset. I will discover where that is leading too. The Modifications woman was INCREDIBLE to express the least. Really ethical, Wonderful, Pleasant, Comprehension, and Inviting. Nevertheless the moment I acquired into my gown... I observed AN ENORMOUS area of scores about the dress. The modifications woman explained it may be chalk or dirt in the point she was producing at the end of the gown for wherever it had a need to be. Therefore she attempted to get rid of it having a chemical. While that didn’t function she went as much as the leading of the shop and returned about 10 minutes later. Stated that they'll purchase me a brand new gown and it'll appear sometime in June. I informed her to inform them-not to-order it trigger the marriage is in September which wouldn’t be sufficient time for you to obtain the gown altered. Nevertheless easily have been notified when my dress had first arrived. Anything might have worked out because we'd have experienced 3 additional weeks to work with. Never can i actually get anything from david's bridal again. Nor can i reccomend anybody do.


Offender: Davids Bridal

Country: USA   State: California   City: Palm Desert

Category: Clothing & Footwear

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