The lack of customer service and communication between employees is appalling. Our first experience was with Steve Block. We had been emailing him expressing our interest in a vehicle. We had several back and forth emails with him, but when we called he still had no idea who we were. This made us ...
There was a recall on my Windstar 2001 prior to me owning it. My Windstar Van has once again am receiving the same issue, and needs repair. TheThe original recall had not been properly done, therefore it is back at the Ford Dealership to get repaired yet once again. Ford Motor of Canada refuses to ...
We have bought furniture and appliances over the years at the brick. Last experience terrible. Won't be back. We were told no delivery charge and were charged over 70.00 with tax. We called to politely have this fee removed from our bill. Absolutely not they said. LOL they said it was because we ...
I came in for the first time to get my car serviced at Brickell. I was greeted immediately and escorted inside with Mr. Eric Seliciano. He took my information down and very pleasantly explained the process at BM. He showed me to the areas where I could comfortably wait for my vehicle and pointed me ...
My order arrived on time at my friend's. She tells me they are lovely. Thank you so much for another job well done. Sheila ...
I know what a busy time of year this is for your business, and I very much appreciate you fixing this unfortunate error for me. I had no idea that correcting my credit card number would have wiped out the earlier address selection, defaulting to the first in my address book (last one I sent to, I ...