Usacomplaints.com » Cars & Transport » Complaint / Review: Progressive Insurance - Claim Complaint. #964661

Complaint / Review
Progressive Insurance
Claim Complaint

Our vehicle was totaled with a delivery business who had been shipping my automobile about 400 kilometers. The driver struck my vehicle on anything and totaled it. The driver and organization had Modern Insurance. At first Progressive was really comprehension, ethical, and created me believe these were likely to quickly look after this case. I had been guaranteed a rental-car for atleast per week. One day later Progressive informed me the rental-car wouldn't be coated since since my automobile had been delivered, it had been regarded freight which intended no rental-car for me personally. They compared my vehicle to cabbage, melons, plus some additional freight product that had no assessment to some car that I bypass with. Am I likely to generate a cabbage? Our car was called "cargo" of course if I'd my "cargo" it'd be considered a 'car' go, however it was no car-go.

I had been taken back that Progressive didn't recognize their term. Along with that, my state got changed to some freight division about the East Coast. It had been this type of problem to obtain a store of these. After I might contact the standard customer support point they held moving me towards the unique man who been on holiday to get a week. The records within the program weren't updated with no one appeared to understand what was happening.

I received a good deal of perspective from Modern and that I needed to perform a large amount of work-in order for this state to become looked after. They tried shorting me the "revenue tax" cash simply because they were attempting to inform me they were not really purchasing the vehicle from me. I told them-they had a need to begin praising their term and due to they held the revenue number in and served as though these were doing me a benefit. Additionally, they offered mean alternative on the best way to obtain my negotiation check, they stated I really could possibly generate to an office (that was 30-min. Away. Hard to make it to without my "freight") or they'd deliver a repetition to my home and that I might acquire it this way. Obviously I plumped for the house supply, but after two times of looking to get your hands on them, they mightnot supply me having a period the individual might arrive here. Not really approximately period. Obviously it had been on the Friday, and so I understood it'd to obtain completed at that time or it'd carry on to another week. The girl that I had been "operating" with arrived at by having an attitude concerning the home-delivery and stated that is was an act of "courtesy" by them providing it and he or she could not provide me a period. What exactly was I guess to complete hold out and wish they adhere by their term? Sorry their term did not mean significantly to me anymore. Additionally, used to donot view it like a courtesy, but instead among the choices she initially offered me.

Ultimately I informed her to your investment home-delivery given that they could not provide me a period and that I desired to ensure that it had been completed prior to the weekend. I acquired the handle of work and my fiance got an extended lunchtime to generate me towards the workplace area. Although there I closed a "bill of sale." Why might I signal a statement of purchase easily was not promoting my vehicle. That revenue tax was usually truly mine plus they served as though these were doing me a benefit. Additionally contained in the negotiation was DMV charges. Therefore in fact they reduce me brief about the real worth of my vehicle,

Main point here may be the statements division didn't manage my state nicely and that I sensed they took advantage of me. They managed to get appear to be it had been my problem I had been within this scenario. Our vehicle was totaled by their customer! They attempted to keep cash which was truly mine and managed to get appear to be these were doing me favors, once they were really simply doing things which are section of their regular job information. I ought to have obtained a for performing their work with them!


Offender: Progressive Insurance

Country: USA

Category: Cars & Transport

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