It all started on May 7, when I took my Jeep Wrangler to Kwik Kar, located at 6330 Frankford Road in Dallas. The purpose of my visit was to get an estimate on standard preventative maintenance work that needed to be performed. After allowing the workers to analyze my Jeep and tell me what was needed, I was given an estimate by John Huffman (the owner/manager), and I left my vehicle with them to do the service.
The main reason I had the work done was because I had to drive to Abilene Christian University to attend my sister's graduation ceremony. So the very next day after having my Jeep serviced by Kwik Kar (John Huffman), I headed out for the 200 mile drive from Dallas to Abilene.
I had not even made it ten miles down the highway, when suddenly a loud explosion occurs from underneath my car and I started to lose power very quickly. I was lucky to get my Jeep off the highway and out of the way of speeding traffic. I promptly had my Jeep towed back to Kwik Kar because I figured, well they just performed service on my car, and the very next day it breaks down on the highway. I expected nothing less that for John Huffman to be an upright businessman and fix the problem he made.
After leaving my Jeep with Kwik Kar (John Huffman) for about 3 or 4 days, I was informed by Mr. Huffman that this was a preexisting problem, and he was not going to pay to have it fixed. However, John Huffman was more than happy to let me know that he could fix the problem for me, at a cost of $1400. That's one thousand four hundred dollars. The cost of the preventative maintenance that he did was around $250, and I could barely afford that.
As it turns out, the thing that blew up was my differential, one of the items that I took to John Huffman to have serviced. The issue is the pinion seal (which blew up on the highway), one of the items they had to remove and replace to do service to the differential. But John Huffman would have you believe it was a "preexisting problem". I have never had a problem of any kind with my Jeep prior to taking my business to Kwik Kar!
Isn't it ironic that the only reason I had the preventative maintenance done, was to PREVENT any problems from happening while I drove to my sister's graduation?
My Jeep is now undriveable, as it sits in a parking spot collecting dust. I cannot afford a $1400 repair bill to repair a problem caused by Kwik Kar. Because of this "preexisting problem" (HA HA), I missed an important graduation, I cannot drive to work, I had to cancel my college courses for the summer, and I cannot even drive to the store to get groceries and other necessities. I too am now collecting dust.
I would like to thank Mr. John Huffman and the business he operates, Kwik Kar Oil & Lube. Thank you John. Thank you for ruining my life!
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