Usacomplaints.com » Cars & Transport » Complaint / Review: Car Collection, Inc - These guys are really shady. Be very careful in your dealings with them. #716801

Complaint / Review
Car Collection, Inc
These guys are really shady. Be very careful in your dealings with them

I purchased a truck from this dealer and within one day noticed that the AC was not functioning properly. I brought the car in the following day and a patch work attempt was made to repair it. Within 2 days it was not working again. I spent the last 7 months attempting to contact the dealer and it's representative. They were very elusive and didn't return phone calls as promised.
I was finally able to pin someone down and scheduled an appointment to have the truck repaired. The agreement was for the dealer to repair the faulty AC.
I arrived at the dealership on time. I was made to wait for 45 minutes in the sitting room. I finally approached the finance manager and he sent me over to the owner who informed me that I would be responsible for the cost of the repairs due to the length of time since the purchase.
I explained that I've been attempting to contact them for several months and even showed text messages dating back to February.
They remained elusive and refused to repair the car. The main argument was the length of time even though attempts were made to contact them.
I finally gave up and left the dealership. They do not strike me as being an honest business and they do not stand by their word.
I would never refer any family or friends to this business.


Offender: Car Collection, Inc

Country: USA   State: Georgia   City: Stone Mountain
Address: 6130 Memorial Drive, Stone Mountain, GA 30083-2807
Site:

Category: Cars & Transport

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