Usacomplaints.com » Cars & Transport » Complaint / Review: Adventure CJD - Customer Service. #1007489

Complaint / Review
Adventure CJD
Customer Service

I've had many "problems" with this specific dealer and all don't evaluate towards the outcome. I would like to begin down by suggesting that I bought not just one, but two cars from their website. I also exchanged in two automobiles which were not on the car or truck ton for more a month, indicating my trade-ins were of quality plus they understood it! Our first experience was a direct result me getting the automobiles set for their next or forth oil-change. After engaging in the automobile I had been shocked, radio stations was damaged to some stop I don't pay attention to and also the chair was reclined so much therefore, I thought like I'd dropped. Ok, I get that you simply have porters that'll not care, but after driving house, I observed the gas lighting was still on. I am talking about really? This can be a Dodge dealer and really should understand their automobiles inside and out, and of course I taken care of an oil-change that price more then your tradition. Should this be anything you ought to anticipate? Obviously, I stopped getting my automobiles for them for maintenance. Our next experience was after I got my automobile set for an automobile wash. You might not understand, however they market free carwashes for a lifetime of the automobiles. I went in to the support division and requested to obtain my car cleaned. The older porter looked over me and stated, "Really?" and simply looked over another porter and started to laugh. Actually, I'd my two young children within the automobile and my spouse because they had a need to leave the automobile so that they might clean it. I looked over this person with examine and simply informed him to overlook it and proceeded in to the dealer to go over my experience having a supervisor. To my dismay, I had been prohibited to talk to one and so I quit. I selected to create a notice towards the supervisor indicating my issues and also to virtually let them know they've dropped a person with me. Well listed here is were the tale gets exciting. After publishing overview of the dealer on the community, the revenue supervisor got breeze of my remarks and reached out in my experience detailing he hadn't obtained my notice which he usually responds to these circumstances as he cares. It was all delivered to me via mail conversation and he'd the salesperson contact me to go over further which he'd never gotten my notice. Sensation such as this might be anything I'd have the ability to solve, my spouse and that I visited the dealer to talk personally. We strolled round the ton and looked over a few automobiles and observed somebody was hovering facing my vehicle. Whenever we contacted them, they didn't transfer. And would not you realize it, it was a worker of the dealer! After all seriously, this dealer is just a laugh right, properly you know what, it gets better. I discovered my article have been eliminated about the community, and so I place it back on and never a moment later the dealer calls me described their aspect and that I estimate, "got your concept, are we goin to become carrying this out again." Could you think it! They documented my article. Somebody who has been truthful and informing others available of the tale. Who that? Would you suggest to inform me that they're thinking about is how they appear on the web? Curiously enough I did so do some web-surfing and discovered all of the evaluations about the dealer was nothing by type words... Go figure!


Offender: Adventure CJD

Country: USA   State: Ohio   City: Willoughby
Site:

Category: Cars & Transport

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