We ordered the combo platter for $16.99, which was supposed to have chicken fingers, ribs and shrimp. When we got it home they forgot the chicken.
I called them up and the lady that answered said to bring it back and we would get a fresh meal and a certificate for a free meal.
It was very cold out, but I went back anyway and all they did was give me an order of chicken fingers, and the manager did not offer to replace the whole meal, nor did we get a certificate for a meal.
When I got back home, the shrimp, fries, and ribs were cold and the chicken fingers were luke warm.
The dog sure enjoyed his meal, cause we gave it to him.
I e mailed the company and got no response at all.
We have not gone back to Ruby Tuesday, nor will we, and neither do our friends. I have heard about other people complaining about this Ruby Tuesday.
Who cares about a company that does not care about its customers.
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