Tea ordered Nov 1. Promised ship date 6-14 days. It is Dec 1 and still no order received. Credit card was processed immediately, though. No emails are answered,
no phone is answered, cannot get a fax to go through.
Have ordered from them before, and are always a bit slow, but never like this.
On previous order, after dozens of attempts to get them on the phone, finally I spoke with a human; they apologized and promised to be better about shipping. But, now I cannot get them on the phone again. Will be talking to credit card company today to get credit.
These are irresponsible people who do not care about customer service; but they are quick to process your credit card! Buyer beware
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