I've been with Rushcard for 6 years now. I've 3 records together. I'm so friggin irritated with Rushcard right! On July 30th I visited make use of a BP Gas - station ATM to withdraw cash from my Rushcard, $160. It stated inadequate resources. I *KNOW* I'd that quantity on my card. And so I visit examine my Rushcard and immediately in my own deal record it suggests that Rushcard approved $162. ($160 plus $2 ATM charge). Therefore today I'm livid! I contact Rushcard and also the ATM organization and we'd a 3way conference demand one hour! The ATM consultant established with Rushcard they didn't get an acceptance for that quantity on the finish. Why the heck did Rushcard agree it, I've NO FRIGGIN concept! Therefore today obviously Rushcard informs me they cannot launch the resources till it "settle" which requires 24 - 48 hours. And Rushcard ostensibly was informing me once it forms, it's not going to article. It'll simply "fall off" and article back again to my bill. This store they stated must fall off on August 1. And so I visit examine my bill today and undoubtedly the $160 articles to my bill in the place of dropping-off as Rushcard stated it "must" do. Therefore today $162 articles to my consideration, along side (2) $0.50 ATM Balancy Request costs along with a $2.50 ATM withdrawal charge. So friggin frustrated. I contact Rushcard again a while before and today I gotta begin a friggin challenge that may occupy to 60 times. Despite speaking using the ATM organization recently and confirming my problems, Rushcard nevertheless cannot credit me back my cash? Are they friggin serious? I've a normal bank bill and that I recognize Rushcard isn't an ordinary "bank" per se. But my regular banking account even when I ever endured to begin a nevertheless breaks the total amount back again to my consideration (that same-day!!!) until it's resolved. Rushcard will inform me *MAYBE* if corporate grants it, I will obtain a provisional credit for that quantity but that occupies to 10 times. WTF?! Then your Rushcard repetition informs me Rushard may mail-me a document to complete and ship back. I requested the Rushcard repetition was he significant? Today I gotta watch for types to become shipped in my experience and that I gotta email back sh*t? That'll include what? Another 14 days for this currently silly challenge procedure. And so I recommended he e-mail me the challenge type and after putting me on-hold he explained he is able to do this and be prepared to obtain a contact 1 to 3 hours. OMG! The moment I obtain that challenge notice I'm faxing it INSTANTLY back. Following this procedure is performed, I'm THROUGH with Hurry. Like I stated, I curently have an ordinary checking account. I've 3 balances with Hurry since I put up several direct-deposit to it and that I move cash to my child who's university. But forget this chaos. Rushcard has got the most traditional program in handling conflicts. I'm soooooo completed with them! I never in most of my entire life handled no foolish shi*t such as this. Got an ATM bill, ATM repetition approached Rushcard 3way with me recently confirming my problems, this entire experience was recorded on my bill recently after I FIRST named and that I still gotta wait on Hurry release a my cash?!?! Us-friggin-plausible. After being truly a faithful client for nearly 6 years with Rushcard, I'm therefore completed!
So now it's August 6. Almost weekly later. I'm simply looking for out who I have to friggin speak with when it comes to a?! Am I actually entitled to a provisional credit to my bill? When can I understand the end result of actually that?! 10 more times? Simply absurd. The moment this clutter is solved I am shutting all 3 of my Rushcard balances. Atleast actual banks provide you with a short-term credit before analysis stops! As well as in this situation using the ATM organization speaking with Rushcard straight, Rushcard ought to know I am not attempting to con them! Sheesh
And only want to understand why does Rushcard conflicts occupy to 60-days when additional banks challenge procedure requires approach less time? And just how may additional banks provide momentary credit instantly back again to oneis consideration throughout a challenge procedure but Rushcard can't? For my specific scenario, particularly using the ATM organization confirming my problem straight with Hurry, makes no feeling that my consideration hasn't been attributed back with $162 till Rushcard does regardless of the heck they call themselves performing with this specific "analysis". I simply cannot wait to shut my Rushcard accounts. This encounter continues to be this type of switch off! Ugh. ATM doesn't distribute cash from the ATM, however its nevertheless obtained from my Rushcard. And actually posts. ATM organization confirms with Rushcard the deal wasn't authorized on the end. And here I've to hold back 60-days to obtain my $162 back. Yeah. Ok. Makes perfect sense.
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