Anderson Crenshaw & Associates were hired to do collection services on our accounts that were past due and wouldn't respond to our collection calls.
We have been doing business with them for just over a year and recently found out that they went out of business.in the interim, some of our customers sent them money for payments which were never sent to us. Anderson Crenshaw kept their money and did not remit our portion to us.
One of our customers sent them over $500.00 and we never received a dime from it. We figure, what we have knowlege of, they collected over $5,000.00 on our accounts, but did not send us anything. There could be other accounts that have paid them that we have no knowledge of.
It is such a shame that you hire a collection agency and put your trust in them to collect bad debt and they resort to thievery.
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