TCF Bank has stolen over $800.00 from me.
I added another person to my account. This person apparently had a previously existing debt with TCF Bank that I did not have any knowledge of. The bank representative adding her to the account did not mention either that she had a debt or that it would become my debt if I added her to the account. Two days later, with absolutely no notice to me, TCF applied a debt of $180.00 to my account, and another fee of $75.00. They did not give me the option to remove her from my account, or call to even inform me that she had a debt with them. To make matters worse, every purchase that I made was then charged $175.00 in overdraft fees, causing my account to go negative by $800.00.
On the evening of November 11th I was put on military orders, and found that the money that I thought I could rely on in my account was no longer there.
I thought that I could clear up this misunderstanding by calling, but my request for them to return the money they had stolen was refused, both by an employee and her manager. They seemed to have absolutely no understanding or concern for my situation, as a soldier who was now stranded in the middle to nowhere on account of their decision to take money from my account to reimburse themselves for another person's debt.in fact, the manager hung up the phone on me when I asked to speak with his manager, demonstrating a total lack of regard for my situation or for basic US law.
I have informed my chain of command what TCF Bank has done, and it is now on a list of banks that are not military-friendly for my battalion.
While these preventative actions of my part may help protect my fellow soldiers, the fact remains that TCF Bank has stolen $800.00 out of my bank account, without any notification or my approval. I request that the bank reimburse the overdraft fees, $180.00 charge, and all other unauthorized charges made to my account, as well as the $100.00 I had in the account to begin with.
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