Dear Leonard,
I went through the same experience as everyone else here and besides contacting my credit card company i contactet the radio station that advertised th eproduct. See below:
Your email was forwarded to me and as the Program Director of WIP, you deserve a through response. We take it very serious when a good listener has a good reason to write an email to the station.
This is an awkward situation because you are right on every account; we value our listeners and our reputation very much. We try hard to make sure that anybody advertising on WIP is honest and reputable. To the best of my knowledge we have had no other complaints about Smoke Assassin. That is in no way to imply that your email and circumstance is not accurate. I appreciate your bringing this to my attention. I will make both the General Manager and Sales Manager aware of what happened to you and we will investigate the product and company further.
I apologize for the bad experience you had with this company. If I find anything else out that will be useful, I will contact you again.
I am providing you with my contact information so you have somebody specific to reach out to regarding this issue or anything about WIP”s programming. Again, thank you for being a loyal listener for 14 years and helping WIP to be such a successful radio station.
Kind regards,
Andy Bloom
Program Director
Sports Radio 610 WIP
(610) 949-7810 direct line
Andy. [email protected]
I am a very devoted listener of WIP for the past 14 years and I am happy to say that I not only I enjoy listening to the program but I often use and acquire products and services that are advertised on your radio station. A few weeks back I heard an advertisement from a company called Smoke Assassin that sounded like a very good offer for a product that I thought would really benefit me. I called the advertised number and purchased the product. Ever since then it has been an absolute nightmare as I quickly found out that instead of dealing with a legitimate enterprise I am involved in a carefully crafted scam legitimized by the use of reputable media outlets. They do not even want to take a phone call about the product that never arrived and refuse to speak with me. Some further research showed that I am one of many victims of these scam artists and if you are curious please see the link below.
Http://usashameboard.com/complaints/smoke-assassin-c227634.html
I know that WIP cherishes their reputation and although I completely understand that this is a question of advertising dollars for your company I am sure that you are unaware of the fact that you are inadvertently involved in a scam that defrauds your devoted listeners. I am obviously going to be fine because it is a simple matter of dispute through my Credit Card company but I did want to bring this to your attention because as an owner of a business I would want to know if I am being used for something that is not legitimate.
0 comments