The municipal office that I work for made a one time purchase on April 28 of a movie for our library from this company's website. We were charged $10.92 for the movie and were enrolled into an unadvertised contact for a monthly membership at the cost of $12 per month. Luckily only one charged went through our credit card for this membership charge because of the expiration of the credit cards and issuance of new credit cards with new expiration dates. We were made aware of the fraudulent membership by our credit card company after several unsuccessful attempts by the Hot Movie Sale company to process a $12 monthly membership fee charges.
I spoke to a customer service representative at Hot Movie Sale. After being told that I did not read the Terms of Service correctly... Then telling the customer service woman that I am not an idiot and that no where on the website is it listed that this is a membership, I was able to canceled the fraudulent club membership. I have since filed a charge dispute with the credit card company, and they were very sympathetic and stated that they are well aware of Hot Movie Sale's schemes. I have viewed multiple web pages involving illegal bank deductions after searching for issues with Hot Movie Sale or HMS Movies, and I have filed a complaint form with the Better Business Bureau.
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