Usacomplaints.com » Business & Finance » Complaint / Review: Countrywide Mortgage Co - Efinance/stimulus 2009. #436568

Complaint / Review
Countrywide Mortgage Co
Efinance/stimulus 2009

Countrywide may be the toughest lender within the Usa. It's not surprising they've been part of scandal. Countrywide may be the Mortgage Company I spend, and certainly will you think that I talked to 4 various people and got 4 different reactions. I called asking of a lower rate of interest and/or perhaps a plan I might qualify to reduce my 7.9% rate of interest on my $127,000 mortgage loan that's today appreciated at $100,000 bucks. I'dnot overlooked a cost and desired to understand might I qualify for a diminished rate of interest. The very first individual was really stimulating informed me to hold back a couple weeks when extra information was accessible; she told me somebody might contact me. She offered me a guide range and all. Nevertheless, no body got touching me after 14 days and so I called them back. The following person seemed just like a damaged saving. She kept saying the same kind of point in my experience after requesting her various concerns about how exactly I'd be eligible for a diminished rate of interest. (exactly the same concerns the very first consultant therefore excitedly responded to). Obviously, she wound up informing me I don’t be eligible for something since my buyer wasn't Fannie Mae or Freddie Mac. She explained that I'd need to utilize and be eligible for a normal refinance choice that will improve my currently over-priced house. The Next person explained that I must be overdue before I really could be eligible for the brand new government applications. Yes! She explained I settled my mortgage promptly; I don’t be eligible for lower rates of interest. Exactly what a first pay promptly and become punished? I was astonished that she mentioned it out her mouth, not amazed however, Countrywide again are like software recorders, I am certain somebody stated that to her and just like a saving she repeated it. Nevertheless, I talked having a supervisor "Mark" explained he’s likely to get directly on my situation. Stated somebody might contact me very first thing each morning. Discovered two nights later he lied! Lied about his title, no Tag work-there and clearly I never got a phone. I called again. This time around it began once again I'd need to make an application for and be eligible for a normal refinancing charging me 4-to 5 thousand more bucks onto my currently over-priced home! The property industry might be poor, but Countrywide’s customer support is 100 instances worst! Our friend is utilizing Wells Fargo and she’s not just had a far greater reaction she got a diminished rate of interest!


Offender: Countrywide Mortgage Co

Country: USA

Category: Business & Finance

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