Usacomplaints.com » Business & Finance » Complaint / Review: Consumer First - Ripoff. #34119

Complaint / Review
Consumer First
Ripoff

This is possibly a ripoff but its one of those companys that word things to make you think your getting a major credit card but really it is suppose to be something else. I have the document right in front of me. Also here is the Better business bureau's take on the whole thing. Look it up.
BBB Reliability Report

Consumer First, LLC
PO Box 15386
Tampa, FL 33684

General Information

Original Business Start Date: September
Principal: Ms. Billie Pardee Manager
Phone Number: (813) 879-4752
Type-of-Business Classification: Credit Card-Merchants Card

The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.

Nature of Business

This company offers platinum merchants cards which allow consumers to purchase items through their catalog. This membership program is offered to help consumers re-establish credit.

Customer Experience

Based on BBB files, this company has an unsatisfactory record with the bureau due to a pattern of complaints. The BBB has received complaints concerning consumers receiving letters from the company indicating they have been approved for a credit card. The consumers send in either $45 for regular shipment or $49 for rush processing and delivery. Consumers complain that the cards come later than expected. Other complaints indicate that the consumers were lead to believe through advertisement that the card was a major credit card, when in fact it is a merchants card. According to information provided by the company, their certificate does not advertise a major credit card, but states that the credit is issued through a credit provide. On their certificate, the credit provider is stated as Consumer First. The company has a refund policy which is stated on the certificate that states if the consumer is dissatisfied, they may return the entire package and receive a refund so long as it is within the thirty day period.

Additional Information

Additional Phone Numbers: 813-877-7984
813-837-6097

Report as of 01/05
Copyright 2003 Better Business Bureau of West Florida, Inc.

As a matter of policy, the Better Business Bureau does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment.information contained herein is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

The Better Business Bureau reports on members and non-members. Membership in the BBB is voluntary, and members must meet and maintain BBB standards. If a company is a member of this BBB, it is stated in this report.


Offender: Consumer First

Country: USA   State: Florida   City: Tampa
Address: PO Box 15386

Category: Business & Finance

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