I joined this company because of what it advertises on its web page. I made it to the second pool and I also used money from my daughters college fund to buy her the third pool.
They never paid as they say on the web page. First they had problems with their bank, then with other banks, then they offered debit cards and paid for a month or 2. Then they had audit problems and stopped paying. Then they changed the rules and offered a refund.
On my account I was refunded what I spent on my credit card and it was debited. Then I was charged again by this company, it appears as a health plan continuation, something that this company it is not.
On my daughters, I returned all the products and called for the refund, they said it would take 60 days. 60 days has passed and no refund. I tried calling and they are not taking any calls, I sent emails, which they don't answer either.
Here is a copy of the letter my credit card company sent me stating that this company is a health plan continuation. The XXXX are where my name and address were.
Union Plus Credit Card Program
PO Box 80027
Salinas.ca 91912-0027
Xxxxxxxx
xxxxxxxxxx october 13
Re c070607i73294
Dear Victor
This is in reference to the charge you disputed for $599.85 from U S ADMIN SRVC INC On August 8.1ISBC Card Services issued a credit in the amount of $599.85
We are reversing the credit and reposting $599.85 to your current account for the following reason (s)
Please be advised that on October 12.2007 we contacted the merchant and were advised that this charge represents a health care continuation coverage. On the same date we also attempted to contact you by phone however both contact numbers that we have on system are incorrect
Unfortunately at this time we are not able to further assist you with your dispute Please contact the merchant for further assistance.
This charge should appear on one of your next two billing statements Any finance charges or overlimit fees will be posted to your account if applicable.
HSBC Card Services appreciates the opportunitv to serve vou.
If you require additional information, please call us at I -800-622-2580 and one of our Customer Service Representatives will be glad to help you. To ensure a quick response, please refer to the following reference number C070607173294.
Sincerely,
Union Plus Credit Card
Customer Service Department
Victorc1
Lajas
Puerto Rico
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