This company intimidated me to make payment for my dell account which was in collections (due to another fraud debt settlement co. Which i didnt know they were at the time)!!! I already explained to her that im in a debt program and she has to speak with my attorney., i am not to have contact with them. They used their fraud tactics but i told her i dont have the money and i dont know when i will have the money, but she said to just make a post dated payment she said that she will call me a week later to confirm the payment, and if i still didnt have the money i can change the date, and get 10 days more to come up with the money, to just have it in the system that im trying to handle the debt.
That same day i called back to cancel the payment made over the phone, because i started getting suspicious. At first they said they cannot cancel it as it is already in the system, and to contact my bank to place a stop payment. I talked to the supervisor and finally after trying to persuade me to keep the payment they said they "cancelled" it.
A couple days later, i get more calls from NCO. My home phone and my cell phone! Ridiculous amounts of calls within a short period of time! Of course i dont answer. Finally i call from my cell and request they not contact me anymore., and to contact my attorney. Literally a second later i get a call on my home line! Im really upset at this point for their childish antics. They apologize for the for the 'mistake' of calling me. I ask to speak with the female that is handling my account. Im in midconversation with her and she goes to look something up and im put on hold! Then im disconnected! I call back not even a second later and ask to speak to that girl again and am informed she left for LUNCH!
Im fed up and go to my bank to place a stop payment and make a fraud claim. Today i just found out the payment went through! My bank is still investigating and i should hear from them soon. I just called NCO and spoke to the supervisor. He tried to tell me that he's not supposed to be talking to me but with my attorney! Then why were the contacting me prior to that?!!! Also he says the last time i spoke with that female was the 12th. First of all I NEVER HAD CONTACT WITH NCO UNTIL THE 15TH AND ON TOP OF THAT i spoke with THEM numerous times after that, I HAVE MY PHONE BILLS TO PROVE IT! He said it shows it was cancelled and he doesnt know why the payment went through. I told him that company is FRAUD just like they are, and im handling my account again. He then tells me i need to contact DELL FINANCIAL now and they are not taking care of my account because its out of collections. (yeah, BECAUSE THEY TOOK PAYMENT WITHOUT MY FINAL CONSENT!!!) FRAUD!!!
Anonymous
Anonymous
U.S.A.
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