I received a letter from Ken Hughes from Merchants' Credit Guide on December 29 in which they claim I owe $174.32. The letter came to me under my maiden name. I have not used that name in 7 years. They claim that they are collecting for their client CFB Financial III LLC for creditor Sage-Day, I have never heard of Sage-Day in my entire life, nor have I ever received anything from them or CFB Financial III LLC for any kind of debt.
What is even better is that they sent this letter to where I live now in Massachusetts, and have for 5 years and at no time did I ever use my maiden name here, nor have I incurred any such debt from either company.
I have attempted to contact them by phone, both times being placed on hold for 18 minutes and 25 minutes respectively. I used the "leave a message" option 1 twice with no one returning my phone call. I sent them an email and a certified, RRR letter requesting further information, which I also faxed to them. Any and all debts that I incurred have been paid off for 10 years.
These people claim I owe them money, but no one will tell me why or what for, so I have put it in dispute. I have read several negative reports and tons of complaints about them, including the negative report at the Better Business Bureau. On that report, it states that they are striving to make changes, however, it does not look like that has happened.
I researched "Sage-Day" on line and I only come up with a Sage-Day private school in NJ or some kind of spa and I've never been to either one of those things!!! I researched CFB Financial III LLC and came up with one company that really doesn't say what they do. Can you say ripoff?
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