We have had the worst experience with this company. We have had our mortgage with them for 5 years and every year we would pay a whole year at one time. They always posted it late and charged a late fee. How can you be late when you are paying 12 payments at one time?! This year we decided to pay the monthly payments. We are now remortgaging our home and cannot get ASC to send payoff information. I have called them several times to get payoff and they say they will fax for a 10.00 fee and 3 to 5 days wait. I am now late on payment and was told yesterday the loan had been sold to Litton Loan Servicing. I am worried that I will loose my home before other loan closes.
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