Usacomplaints.com » Animals & Birds » Complaint / Review: Banfield Pet Hospital - Overcharges and bad service. #509826

Complaint / Review
Banfield Pet Hospital
Overcharges and bad service

I've 2 pets. The very first puppy is just a 7yr old woman Rott that's a growth developing on her stomach. Your regional pet clinic is extremely costly and so I went her over one hour to some other pet clinic that I noticed had affordable costs. They offered her a broad examination, a biopsy of the growth, along with a chair test for only $87.00. I had been astonished at how sensible their costs were and just how nicely the vet managed her. Along with the service was clear, structured and full of helpful staffers. We did not have a scheduled appointment and just waited about fifteen minutes to be viewed. Overall an extremely enjoyable and professional expertise.

We'd a significantly diverse encounter at Banfield with this other puppy. He's a recovery we used lately. He's a 1.5-year old terrier/hound mix. He's nevertheless a dog in conduct because he was in the protection to get a lengthy period. He loves to maintain your supply in his mouth but he doesn't bite. He's really lively but has handed one behavior course. The protection needed us to consider him to get a wellness examination within 5 times of ownership to make sure we were obtaining a balanced puppy and offered us a discount for $30 down at Banfield, the examination is just $35 therefore we considered why don't you try them. He was also due for his heartworm check. Your statement wound up being $127 prior to the discount and there is a $5 medical waste removal charge that I had been not educated about in advance. Our first criticism we came early but still waited until 35 minutes past our visit time for you to be studied. The personnel did anything (including attempting to sell us their dog insurance) and required your dog back again to the vet when it had been time for that blood test. The toughest element may be the vet arrived to protest our puppy did not work using the blood test. He continued and on about how challenging he was which he was biting. The entire period he was worrying your dog lay dutifully (as educated) by my partner's part.

I'm the child of the skilled pet instructor and so I have now been around pets and investigates my life and that I haven't fulfilled a vet whonot come right into the area to meet up using the customers. I've never noticed a vet who did not possess a normal capability with pets. Many veterans can handle relaxing a dog or like a final resort make use of a barrel to deal with a hard puppy. I sensed that not just did the vet crash in his capability to comfortably manage the dog, he was extremely unprofessional predicting his failure to deal with a dynamic pet like a slur from the dog. And along with all that people were overcharged for that priveledge. I'll never visit or suggest Banfield to anybody. I'll generate over one hour towards the additional pet center since the encounter was obviously better than any therapy I really could actually receive at Banfield. Should you enjoy and enjoy your dog stay away from Banfield.


Offender: Banfield Pet Hospital

Country: USA

Category: Animals & Birds

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