I can hardly believe there have been no complaints about this except one in 2002. But I agree with that complaint poster: Yahoo Personals provides no living person to contact for help. It is all "knowledge base" and automated responses. There is no phone number to call a live person, either. I, too, paid by credit card. While I have an account, when I have problems, there is no person to help. Lesson: before buying any service or product, make sure the company provides a way to contact a human being for customer support.
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