I asked Arrow Roofing to come and inspect my roof after the 09-14-08 Ike storm. She kept asking me do I need a new roof or repairs. I kept saying inspection because I don't know if I needed a new roof. They sent out a mexican guy that barely speaks english. He put 13 shingles on the roof. He said I fix and left. After the Feb 09 storm I found more shingles in my yard. I called another roofer. He told me i needed a new roof. I paid Arrow Roofing $325.00 to put 13 shingles on my roof only to have it leak. I never wanted it repaired. I did not know if I just needed a repair. The office girl refused to send a guy to inspect it.instead she sent the mexican for repairs. After the second storm, I called another roofer. They inspected my roof and said I needed a new roof. I called Arrow Roofing and told them I needed a new roof and not repairs. She wanted to send someone over right away. I told her no need since I have another roofer. The office girl was rude and hung up on me. When I tried to call her back she had the answering machine answer the phone. How rude!!! I feel they did a terrible job, took my money for terrible service. They refused to refund my money. Not only did they not get my house but I have rental properties and one of the properties needed a new roof also. The total for the 2 roofs come to about $18,000.00. They ripped me off for $325.00 when they could have had my 2 jobs for $18,000.00. The new roofing company that did come out and inspect my roof got both jobs. This just goes to show you, a good company would have sent out an inspector to inspect my roof's.instead they send out a mexican that does not speak English that says, I fix. No he did not. They just took my money and laughed.
Arrrow Roofing is not a good company for doing a poor job.
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