I've been waiting on hold to speak to a representative for Brighthouse Services and Sales for over a half hour. This is even to add services to my account, and the longer I wait the longer I feel I do not need to add the services. Also, there have been various internet outages frequently durring ...
TWC Risk Management Shelia (Supervisor) was not helpful or pleasant when trying to dispute the claim of an old bill in which I never received any notice about from 3 years ago. She plainly told me "You know you owe this bill, just make a payment", how rude is that. Every time I tried to ...
Had an appointment scheduled from 8-12. Called and was told I didn't need to call back they would show between 10-11. (It was 11:04) Received a call they would be there between 12-2. After 2, I called and canceled. My reschedule date is 5 days away. That will put me over 2 wks without service. I am ...
My name is Cristina and I have been with this company for several years, I never had problem until recently. I went to the timewarner office in Raeford nc June 17. It was about 5:30 pm and I got my box exchange with no problem I also have appointment for the technician to come June 18, the next day ...
Dish Network s Hopper doesn't live up to the advertising same as their customer service. We have The Hopper with the top 250 package. The system has not worked right from day one. We have called more than 12 times without it being fixed. It took the threat of a bbb complaint to get a tech to visit. ...
I moved to a new address and so I called Time Warner to transfer my service. First of all it took three visits and a whole week to get my service on. Maybe a couple of weeks later I got my first bill for 600.00 dollars, so I called them. I spoke to 7 people who told me they were gonna put in a ...