I've been using Zipcar for about three or four years now and over the last 12 months, I've probably spent about $3,000.00 in hourly rentals. For the most part on the front-end, my experiences with the front-line workers has been favorable. Over the years there have been a couple of instances where ...
Worst company i have ever dealt with! They misled me about insurance and ripped off money. No complaints process. Unresponsive to multiple emails. No mechanism on website of cancelling membership so they keep taking your money forever. Unbelievably bad service (i.E. None). ...
This report is written to inform consumers of the bait and switch tactics used by Zip Car They advertise that your rental includes free gas, no insurance payment, etc. But what they don't tell you is that their main source of revenue is based on $50.00 late fees that are charged to your card for ...
Zipcar terminated my membership after I reported a non-member using my zipcard without my permission. What gives? Zipcar, you should be encouraging this kind of reporting! My card was taken by my roommate, Gerardo Aguilar, without my permission. I left it at home; he took it and rented a car for an ...
Complaint Type: Consumer to Business Complaint Nature of complaint: The company has processed an unauthorized credit card charges Problem description: I applied for a zipcar account on 12/20 with the understanding that there would be an annual membership fee of $25. My application was subsequently ...
Problem description: I applied for a zipcar account on 12/20 with the understanding that there would be an annual membership fee of $25. My application was subsequently denied. However, Zipcar proceeded with charging me $25 annual membership fee, not once, but twice on my American Express card. I ...