Waste Management
Shaniqua Different rates, non-refundable extra charges, recorded phone calls ripoff
Called WM to inquire about hot water heater and if I had to have a special pick-up. Was told $15 extra. I did NOT schedule. When I called back to schedule a week later, was told $20. What?! Shaniqua said "let me check your record"..."oh yes, there is a note saying $15 - ok, we can do ...