Bought a Range from Sears about one year ago, the middle oven window went out of place. I called their 800 number, a representative was very respectfull, but she said she can't do any thing about it. I asked to speak to a supervisor, she said it will cost $95 for someone to come and take a look ...
Last summer we experienced problems with our Sears central air unit (purchased 2001) where it wasn't cooling down our home. Sears made several visits to our home to repair our central air unit during June 27 thru August 11 and each time they advised us that there wasn't anything wrong with our ...
I placed an order online at Sears.com on 5/7. Apparently it was one of their partner merchants, JLinkNet. As of today, May 23rd, they have taken my money (charged by Sears, not JLinkeNet) but I still have no tracking number and product. When you ask Sears to follow up on the order, they try to back ...
Sears had a web site for sealy split queen box spring foundations at 50% off (220$) the site clearly indicated it was a 2 box set and I was getting 50% off. I purchased (salescheck #032859029508). Sears sent a single box spring (what person would pay for a bed and expect to get 1/2?) They said it ...
Sears is a joke, customer service is GONE, I ordered a bike trainer on line in December took it back to a store, they shipped it back to the "VENDOR" never heard from the vendor, questions sears they said "You will have to deal with the vendor, we just ship from our site" 5 ...
Today Sears carpet cleaning service came to clean my carpet. I asked the service person if they moved furniture and he said they did except for dressers with mirrors. In one bedroom he did move some furniture but in another room he moved nothing. I also had a stair case that was cleaned and it was ...