Beware of buying the NuWave Precision Induction Cooktop packages from Hearthware. While the product itself is great, you have to actually be able to receive it first. When you have a problem, you actually need to be able to contact them, too. My order was invoiced on 9/13. I called to order the ...
I ordered the nuwavepic and the free bonus which included the cookware for the nuwave. I recieved two cooktops and no free cookware which is the bonus after paying double shipping and handling. I have made several phone calls to the customer service number, 10 times to be specific and all I have ...
I didn't receive any bonus packages with either cooktop. I was charged $69.90 for regular shipping. My charges were and future were blocked because promise mechandise was never received. Company was called eight (8) times and messages were left because company was busy with other calls and no one ...
Since I ordered by the web, I could see that the so-called free items in fact were charged to me in the exorbitant shipping and handling charges. No problem unless one needs to return items, since the shipping and handling charge is more than the product. In my case, the return consideration arises ...