Here is the letter i sent to hotwire customer service and i have attached their response and my rebuttal. I am hoping your organization can do something I called hotwire to make a car reservation in april and spoke to a representative that gave me misinformation that caused me to spend an ...
Said i booked a three star hotel— paid 203.00 a night - turns out hotel regular rate was 209.00- found out to late - after i booked - not much savings at all and was in seedy side of manhatten—not the neighborhood i thought— never ever use hotwire again!!! Very decieving!!! Tried to cancel and ...
I booked a flight for the "Best Man" at our wedding. Unfortunately, there was an accident on the Interstate going to the airport and the police and emergency crew shut down 2 Interstates. My "Best Man" called Hotwire immediately to tell them he would not make the flight. They ...
I was booking a flight on Hotwire and the site failed. I called with the reference # and was promised the advertised price. The rep promised the same price, no problem it was still available. She kept me on the phone for an hour and then hung up on me. I could have gotten the same rate online ...
Tried to reserve a car for 5 days on the 23rd of March online. When I received the online confirmation it was for the following week. I called hotwire and was told it was too bad, they don't do refunds. ...
Hotwire.com gave us a hotel well-known for its bedbug population. We're now apparently locked into paying $385 for 4 nights at a Kill Devil Hill, NC, hotel in which we will absolutely *not* stay. We're having to cancel our entire vacation now which *was* to have been my wife's Mother's Day gift. ...