First time I used this service. Refund of 49.15. It shoulc have been$164.00. I called them and the told me that charges for bank transfers amounted for the differenc e. About $115.00 in charges. There advertising on the webpage says Free E file, Free direct deposit free customer support. They say ...
They automatically deducted 29.95 for doing a State return without stating it and then sent to a 3rd party merchant and they deducted another 64.90 for what ever they did - all with out telling us. We called today 2/25 and the female was an unbelievable (Inappropriate Content Removed) and was rude ...
They advertised free online tax filing. I filed three tax returns for my children and $94.85 was deducted from each refund through their bank accounts via direct deposit. When I called, the representative told me if I included the state return, there is a $29.95 fee and if I selected direct ...
Filled out the free etax and they charged $95.00 and took it out of my return because i used my banking number for direct depoisit. ...