Received a Char-Broil #463230511 in May. Grill was assembled as per instructions. 6weeks later bolts holding grill to base sheer off. I of course did not register nor keep my receipt so I was forced to purchase $25.99 hardware kit, shipping $10.95, total weight of package 8 oz. Now its August and ...
Charbroil states a lifetime warranty on the stainless steel parts of their Commercial Series Grills.in I opted for a this line instead of the previously permanent Turbo Grill Line due to cost, warranty and ability to buy a grill with stainless steel grates instead of the porcelain others offer. I ...
Hi, my name is Susan. My husband bought me a Char-Broil grill for Mother's Day. The grill worked for about two seasons. It was purchased at Lowe's and no one in the area can fix the grill. Char broil did send me some new parts, but even my neighbor couldn't figure out how the grill works. Now, it ...
Just a warning to all considering the Char-Broil Red grill, the infrared troughs will rust in the first few months and Char-Broil will not replace them under warranty. I have had my grill about 8 months, used it about 20 times, I live in AZ so there is little to no rain that it has been exposed to. ...
I order burners parts through the warranty on my grill on 4/16 and have not received it as of 6/12. I called almost five times and each time they apologize and offer to put me on the high priority list for shipping. The last most ridiculous explanation I got from a supervisor at the customer ...
Your Charbroil grill started firing fires out the leading. We named customer support. The individual at Charbroil believed to get images of the components under consideration and email them. We did this. And waited. And waited. We named, plus they stated they'd contact us once they identified the ...