Their service dept is a complete waste of time. A few years ago, I had a brake job done, and called 2 different techs, Kevin and Mike, to find out what type of warranty I had if any. Neither one called me back. I left 2 messages for Mike, who never returned my call. Kevin finally returned my call ...
Jim, this is just a preview of what am sending to the paper Letter to the editor On the last day of june my son purchased a car from jim glover chevrolet. He knew that he had made a mistake. So the next morning I told him to take it back that he would probably still have time. So he took it back to ...
I wonder if Jim Glover (or Mr Clinkenbeard) actually knows what some of his employees are up to, as they use HIS name & company to deceive the public. I called JG Chev. On July 5th & spoke with car salesman Tremayne Becknell about used cars. I asked if he could provide a good used vehicle ...
Really a report on customer service recieved over the phone then later that day in the department. Customer 99 Invoice # 642191 on 5/5 Created by Richey Strain. I called roughly at 12:30 PM and was immediately put on hold by the parts department. I waited approx 10 minutes and decided to just go to ...
On October 23, my 85 pound 83 year old mother purchased a car from Jim Glover Chevrolet in Tulsa, Oklahoma. This occurred three days after salesman and sales manager were told that a deal could not be made until family agreed. They were also told that any car purchased must have anti-lock brakes ...
I was overcharged by over $300.00 for the replacement of the fuel pump on my GMC Yukon. Repeated calls to the service advisor and his manager have only resulted in multiple lies about how long the work took, and pathetic attempts at justifying their charges. I have purchased 2 vehicles from this ...