March 16 Dear Ford, I am contacting you today completely out of character because I have never written a letter to a manufacturer complaining about their product. However, since I am so heart broken I can't help myself and would really like for you to understand my predicament. I was a very proud ...
Complaint: Premature Transmission Failures Vehicle: 2006 Ford Escape 4 door XL Date of Purchase: 7/5/05 Since we purchased this vehicle we have had to have the transmission repaired twice as follows: Date Repair Cost 2/13 Replace converter Assembly $1,715.50 3/3 Replace Transmission $4,193.04 Total ...
I own a 04 Ford Expedition. About 2 years ago (when it was under warranty) I noticed that the side molding (plastic) was turning from gray to white. I thought it was from my car wash. I even changed car washes. I had the car in for warranty work and no one said anything to me. Then I happened upon ...
Purchased a brand new Ford Fusion at the end of April. Love the car. Then was in an accident 3 weeks later (May 15th) when a driver turned directly in front of us. The car has only 1748 miles on it. Contacted the insurance company and followed the typical process. Had the car taken to a Ford Dealer ...
I don't know whether or not it has anything to do with (as in "is a result of" or "caused") the fact that Ford is now over $8 billion in debt, but their customer service is awful. I thought I was getting a good deal when I found a 2-year-old Ford Focus (not far from 3) with only ...
My 2004 Ford F150 pickup truck suffered a total brake failure in 2006 with about 30000 miles on it. As another report here has noted, the calipers rusted out completely and I was left with no braking action when the left front unit broke. Fortunately, I was moving slowly at the time or I doubt that ...